Admissions Assistant-Part Time

Oak Hill Senior Living•Brooksville, FL

About The Position

The Admissions Assistant supports the Admissions Coordinator with the facility’s inquiry and admissions process at Oak Hill Senior Living. The role also assists with employee relations and community initiatives, helps maintain the facility’s visibility as a long-term health care resource, and provides tours and admission information to families and potential residents. The assistant supports admissions paperwork, resident orientation, and related recordkeeping while protecting residents’ confidentiality, rights, privacy, and property. The position also requires following facility safety, infection-control, emergency, and cleanliness policies and carrying out other assigned duties.

Requirements

High school diploma or equivalent (GED).
Thorough understanding of the principles of best admissions practices.
Interpersonal and managerial skills.

Nice To Haves

A college degree in liberal arts, nursing, social service, or a related field is desired but not required.

Responsibilities

Assist with employee morale and recognition initiatives, such as Employee of the Month, carry-ins, birthday celebrations, games, and trivia.
Help maintain the facility’s visibility in the community as a resource for long-term health care.
Assist with developing special events, such as open houses and community booths.
Provide facility tours to families and potential residents and help ensure admission information and quality tours are available 24 hours a day, 7 days a week.
Assist with the admissions procedure and complete appropriate paperwork in compliance with TLC policy.
Assemble and check admission papers and forward them to the appropriate department.
Assist with resident orientation and explain room rates, billing procedures, visitor and guest privileges, restrictions, and resident care procedures as appropriate.
Maintain assigned registries, including registers for resident admissions and discharges.
Protect resident confidentiality, rights, privacy, and property.
Report and document resident or visitor incidents, accidents, complaints, and allegations according to facility policy and procedures using the designated occurrence reporting system.
Follow safety requirements, infection-control measures, universal precautions, and facility policies.
Keep work and assignment areas clean and properly store records and files before breaks and at the end of the workday.
Follow emergency protocols, including those for crash carts, resident codes, fire safety, missing residents, tornado preparation, violent residents, Wander Guard alarms, and door alarms.
Report witnessed or known abuse and take appropriate action according to policy.
Follow periodic equipment-cleaning schedules and return equipment to its proper area after use.
Help ensure the facility is clean and sanitary at all times.
Perform other duties assigned by the Director of Admissions or requested by management.