Admissions and Provider Recruitment Coordinator

Candeo•Johnston, IA

1d•Hybrid

About The Position

Candeo is a Not to Profit organization committed to enhancing the lives of individuals with diverse abilities. We provide comprehensive support services tailored to meet the unique needs of each person we serve, empowering them to lead fulfilling lives within their communities. At Candeo, we prioritize fostering a work culture that is safe, supportive, inclusive, flexible, and conducive to learning. Our mission is to uphold these principles every day. We're seeking a dedicated and experienced Service Manager who share our commitment to our mission, vision, and values to join our team. The Service Manager will play a crucial role in overseeing and coordinating the delivery of support services to our clients, ensuring the highest standards of care and support are maintained. Employment Status- Salaried Non-exempt Position Summary The Admissions and Provider Recruitment Coordinator is responsible for recruiting host home providers, including reviewing applications, conducting interviews and home inspections, coordinating client matching meetings with the admissions manager, and partnering with HR to monitor background check and status updates. The position serves as the central operational link between host home providers, admissions, and administrative oversight. This position will also process and conduct client interviews across all service lines including employment services, daily and hourly SCL, IRSH and host homes.

Requirements

Bachelor’s degree in human services, social work, healthcare administration, or related field (or equivalent experience)
Experience working with independent contractors, host home services, or HCBS services preferred
Strong organizational and documentation skills
Ability to conduct interviews, home assessments, and training sessions independently
Knowledge of confidentiality, compliance, and regulatory standards
Valid Iowa Driver’s License
Proof of 50/100/50K Automobile Insurance
Working cell phone
Ability to pass criminal history, motor vehicle, child abuse, dependent adult abuse and sex offender registry background checks
Possession of a motor vehicle that meets the required operational and maintenance guidelines, in accordance with the Iowa Department of Transportation motor vehicle safety standards and Candeo’s Motor Vehicle Guidelines

Nice To Haves

Experience in host home or community-based service models
Training or adult education facilitation experience
Familiarity with contract tracking and compliance systems

Responsibilities

Conduct initial interviews with prospective Independent Contractors
Review and evaluate IC applications for completeness, eligibility, and compliance
Coordinate and complete home inspections to ensure service and regulatory standards are met
Maintain documentation related to IC onboarding and approval status
Complete IC reference checks
Schedule and attend introductions of IC to potential client matches
Track meeting between IC and potential client matches
Schedule and attend orientations once matches are approved
Collaborate closely with Admissions Manager to match individuals seeking services with appropriate host homes
Participate in matching discussions and provide input on provider capacity, skills, and home environment
Support Host Home team in identifying emergency placements as needed
Review and evaluate applications for completeness, eligibility, and compliance (host home providers and client applications across all services)
Conduct initial interviews with prospective host home providers and clients across all service lines
Coordinate and complete home inspections to ensure service and regulatory standards are met
Maintain documentation related to host home providers onboarding and approval status
Complete host home provider reference checks in collaboration with HR
Coordinate and attend matching/roommate meetings as needed.
Collaborate closely with the admissions manager and host home administrator to match individuals receiving services with appropriate host homes
Participate in matching discussions and provide input on provider capacity, skills, and home environment
Support Host Home team in identifying emergency placements as needed
Maintain up-to-date records of active Independent Contractors
Collaborate with HR to track and maintain an accurate list of active Relief Workers, including eligibility and training status
Support compliance audits and internal reviews related to IC contracts
Coordinate orientations with clients and their teams by scheduling, preparing paperwork and attending meetings