Admissions Processor - Admissions and Recruitment

Grand Valley State University•Allendale Charter Township, MI

1d•Onsite

About The Position

This position will provide customer service and support for all stages of application processing which would include reviewing and processing admission applications for completion, data entry, document management, reviewing official transcripts, computing and inputting GPA’s, processing transfer equivalencies, and inputting test scores. The position will follow documented application requirements and established policies and procedures to effectively process applications.

Requirements

High school graduate or equivalent
Minimum of three years of relevant work experience
Experience with various computer software applications such as Microsoft Office and/or equivalent
Demonstrated experience to successfully operate office equipment
Data entry experience
Typing and spelling competency with grammar and proofreading skills
Possess strong verbal and written communication skills
Demonstrated experience to successfully provide quality customer service
Demonstrated experience to successfully work independently, organize own work, and coordinate the work activities of others
Ability to work under pressure and meet deadlines
Demonstrated experience to successfully maintain satisfactory work performance and attendance records
Ability to successfully maintain positive intercultural and interpersonal relationships
Applicants must be legally authorized to work in the United States and must not require sponsorship now or in the future.

Nice To Haves

Some college course work
Higher education experience
Supervisory experience
Experience with a CRM System (Customer Relationship Management System), such as Slate
Prior experience working with international transcripts

Responsibilities

Process, monitor and maintain admission applications from beginning to end
Responsible for recruit and application data entry
Process and maintain transfer equivalencies, application decisions, various calculations, and student records
Prepare and mail appropriate correspondence to applicants
Assist students, parents, staff, and faculty on the telephone, online, and in person
Provide information and complete transactions as necessary
Interpret regulations and procedures and respond appropriately
Use information provided by computerized reporting to monitor and maintain the quality and accuracy of data
Work with multiple data systems in the test and production environments
Supervise student employees
Other related duties as assigned