Admissions Advisor

Cotulla Education•Norfolk, VA

11h•Onsite

About The Position

Cotulla Education is hiring an Admissions Advisor at Tidewater Tech in Norfolk, Virginia. The role supports prospective students exploring careers in automotive technology, HVAC, and welding. The Advisor guides students from their first inquiry through enrollment, combining consultative sales, customer service, and clear communication to help students identify programs that fit their goals and eligibility. The position is suited to someone who enjoys helping people, building relationships, and working toward measurable performance goals in a fast-paced environment. The Advisor manages the full admissions cycle, including outreach, appointments, interviews, applications, documentation, and enrollment. They communicate with prospective students by phone, email, and in-person or virtual meetings, follow up persistently, and represent Tidewater Tech at open houses, career fairs, and community events. The position is based at the Norfolk campus and includes a weekday schedule plus rotating Saturday hours. Compensation is up to $29 per hour, based on experience, qualifications, and other relevant factors.

Requirements

High school diploma or GED.
Proven experience in sales or customer service, with a record of meeting or exceeding KPIs such as conversion rates, outreach goals, and closing ratios.
Strong written and verbal communication skills, including the ability to connect with diverse audiences.
Excellent time management and ability to multitask in a high-volume environment.
Proficiency in Microsoft Office Suite and comfort learning new CRM and enrollment management systems.
Ability to work the stated schedule: Monday 10 a.m.–7 p.m., Tuesday 8 a.m.–5 p.m., Wednesday 9 a.m.–6 p.m., Thursday 10 a.m.–7 p.m., Friday 8 a.m.–5 p.m., and rotating Saturdays 9 a.m.–1 p.m.

Nice To Haves

Associate’s degree or higher.
One or more years of admissions experience in a proprietary (for-profit) post-secondary educational setting.
Experience in inside sales, admissions, recruiting, account management, or customer success.

Responsibilities

Connect with prospective students by phone, email, and in-person or virtual meetings.
Assess prospective students’ goals and eligibility and recommend a suitable program.
Manage the admissions cycle from inquiry and appointment setting through interviews, application completion, documentation, and enrollment.
Meet and exceed enrollment KPIs, including outreach volume, contact-to-appointment conversion, application completion, and closing ratios.
Follow up persistently and support prospective students through the admissions process.
Represent Tidewater Tech at open houses, career fairs, and community events.