Admissions Advisor

Herzing Brand•Atlanta, GA

About The Position

The Associate Admissions Advisor is accountable for driving campus enrollment by guiding prospective students through the admissions process. The advisor builds relationships with prospective students to understand their educational goals and help determine whether Herzing University can support them. The position may be filled at the associate or advisor level based on the candidate’s qualifications and prior applicable experience. The role is scheduled for 40 hours per week. Monday through Thursday schedules are 8:30 a.m.–5:30 p.m., 9:00 a.m.–6:00 p.m., or 10:00 a.m.–7:00 p.m.; Friday is 8:00 a.m.–5:00 p.m.; and Saturday is 9:00 a.m.–1:00 p.m. every 6–8 weeks. Some additional evenings may be required based on business needs. Travel to conferences, college fairs, and recruitment or community events may be required. Compensation is based on qualifications, experience, and circumstances of each hire. The hourly pay range is $19.33–$22.74 at the associate level or $23.67–$27.84 at the advisor level. Herzing University offers a benefits package that includes a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. Herzing University states its commitment to a discrimination-free environment and an inclusive, collegial community in which individuals are valued, heard, and empowered to contribute. Applicants must be authorized to work for any employer in the United States; the university does not sponsor or take over sponsorship of employment visas at this time.

Requirements

Associate Admissions Advisor: Associate's degree or equivalent work experience.
Admissions Advisor: Bachelor's degree or equivalent work experience.
At least six months as an associate admissions advisor or in related work; experience in admissions, higher education, customer service, or sales is preferred.
Must be authorized to work for any employer in the United States; employment visa sponsorship is not available.
Must be able to remain stationary most of the time and occasionally move around the work location.
Must be able to communicate information and ideas so others understand.
Must be able to operate office or technology equipment, which may include computers, copiers, fax machines, and audiovisual equipment.
Must frequently use voice and hearing to communicate with students, staff, or colleagues in person or by telephone; visually or otherwise identify, observe, and assess.
Must occasionally move, carry, or lift 10 pounds.
Must frequently position themselves to maintain computer-related equipment, which may involve bending, stooping, kneeling, crouching, or crawling.

Nice To Haves

Admissions, higher education, customer service, or sales experience is preferred.

Responsibilities

Respond to inquiries about Herzing University courses and programs by telephone, email, text, and chat.
Interview prospective students to understand their motivation for continuing their education, career goals, and needs, and identify potential obstacles to their educational experience.
Help prospective students identify educational programs that match their needs and goals, and explain the benefits of Herzing University.
Guide prospective students through the admissions process, answer questions and concerns, ensure they complete admissions requirements, and connect them with support resources.
Generate inquiries through prospective students, current students, and local community outreach and events.
Perform other duties as assigned.