Admissions Advisor

Grand Canyon University•Houston, TX

1d•Onsite

About The Position

This role is responsible for recruiting new students to meet enrollment goals, mentoring other Admissions Advisors, and assisting with special projects. The Admissions Advisor will also lead the team in leadership's absence, serve as a subject matter expert on partner institutions, and strive to achieve conversion goals throughout the recruiting process. Key duties include interviewing prospective students, managing prospect activities, maintaining knowledge of partner institution details, distributing informational materials, collecting required admission documents, and managing the secondary admission experience for students. The role also involves participating in daily operations, general administration, and maintaining communication with the Executive Director of Partnerships.

Requirements

1 year of customer service, sales, or marketing experience.
4+ years of experience in an admissions function and/or 1+ years of management experience in an admissions function within a university/college setting if applying externally
Must work variable hours, including some evenings and weekends.
Must pass pre-employment background investigation.

Nice To Haves

Call center and/or education recruiting experience preferred.

Responsibilities

Recruit new students to achieve new student goals for each term.
Mentor Admissions Advisors as assigned.
Assist with specials projects as assigned by leadership.
Lead team during times when leadership is otherwise unavailable.
Serve as SME on all partner institution knowledge and process.
Strive to reach the expected conversion goals for each stage of the recruiting process.
Interview prospective students through telephone and face-to-face presentations to determine motivation, interest level and academic qualifications.
Enter and record all prospect activities according to company policies.
Maintain knowledge of the partner's mission, accreditation, history, curriculum, courses, academic policies, and faculty.
Facilitate the distribution of informational materials through all appropriate channels.
Collect all required paperwork and documents for admission progression requirements.
Manage all aspects of a student’s secondary admission experience and ensure all proper documentation is obtained to ensure a seamless process in accordance with policies and procedures.
Participate in day-to-day operations activities, general administration, and special projects of the site.
Maintain a streamline of communication with Executive Director of Partnerships.
Other duties as assigned.