Admissions Advisor

Inspired Education

5d•$50,000 - $58,000•Remote

About The Position

Inspired Education is a leading global group of premium schools. US Performance Academy (USPA), part of the Inspired Education group, is the leading online school for elite student-athletes, enabling students to earn an accredited, NCAA-recognized education with the flexibility to train and compete at the highest levels. As a rapidly growing, mission-driven organization, USPA is seeking an ambitious, commercially minded, and proactive Admissions Advisor to join its dynamic enrollment team. This role is pivotal in guiding prospective student-athlete families through their educational journey, driving growth, and helping shape a scalable enrollment ecosystem. The Admissions Advisor will serve as a primary ambassador for the school, cultivating relationships with families from initial inquiry through enrollment and onboarding. The ideal candidate has experience working with middle and high school students and families, particularly with student-athletes or elite athletes through the enrollment and admissions process. This role requires strong communication skills, a strategic mindset for sensitive discussions, and the ability to confidently articulate USPA's academic model, student support, and flexibility options. The advisor will manage a portfolio of prospective students, build trust, identify barriers to enrollment, and maintain accurate CRM data for reporting and analysis. Due to rapid growth, the role demands openness, flexibility, and a willingness to take on new responsibilities, including hosting virtual events, driving retention conversations, and managing alternative enrollment pathways. Collaboration across departments is essential to achieve enrollment goals.

Requirements

3+ years’ experience in admissions, enrolment, education, advising, recruitment, or a related client-facing role.
Experience managing a high volume of prospective students/families through the enrolment process.
Strong verbal, written, consultative, and relationship-building skills.
Experience using a CRM or admissions management system.
Excellent organisation, attention to detail, and follow-through.
Ability to manage multiple priorities, meet enrolment deadlines, and maintain accurate data.
Comfortable conducting phone and video consultations.
Ability to work independently in a remote/online environment.

Nice To Haves

Background in education and/or sales, with a track record of achieving or exceeding performance targets.
Persistent and proactive in managing pipelines, following up with prospects, overcoming objections, and supporting families through complex decisions.
Experience with AP courses, NCAA/college pathways, transcripts, U.S. secondary education, or international education.
Confident on the phone, with experience in cold calling, active listening, virtual presentations, and building rapport quickly.
Proven ability to develop personalised email and multi-channel outreach campaigns.
Strong emotional intelligence and ability to navigate challenging conversations around tuition, value, and retention.
Flexible, proactive, and comfortable taking on new responsibilities in a fast-paced, growing online school environment.
Proficient with CRM systems such as HubSpot, Salesforce, or Microsoft Dynamics, with experience maintaining accurate records, managing pipelines and event data, supporting audits, and meeting reporting requirements.

Responsibilities

Conduct proactive, timely outreach via phone calls, personalized emails, and other communication channels to incoming leads and prospective student-athlete families.
Initiate cold calls and follow up with inquiries, sparking meaningful interest in flexible online academic programs.
Present and host Virtual Open Houses to showcase the school community and unique athletic academic balance.
Maintain accurate, complete, and up-to-date records for all prospective students, applicants, and enrolled families throughout the admissions lifecycle by ensuring all required CRM fields are completed accurately.
Track and analyze participation and conversion data from Virtual Open House events, executing targeted pre- and post-event outreach to engage leads effectively.
Collaborate with the Learning Coach and Student Support Team when a family identifies their student needs additional accommodations/support.
Work closely with the Partnerships team to strategically make connections to relevant sports and educational partners following a family successfully enrolling.
Guide prospective families seamlessly through the entire admissions lifecycle—from initial inquiry and event attendance, through the application process, to final enrollment.
Work closely with families regarding tuition structures, payment plans, contract execution, and financial onboarding.
Ensure a smooth and welcoming transition by passing enrolled families off to the onboarding and student success teams.
Oversee and manage specialized enrollment streams, including part-time programs and single-course registrations tailored for training schedules.
Support data-driven projects, including spearheading family retention conversations, overseeing that process, and readily adapting to new roles in a rapidly growing environment.