Admissions Advisor

Texas State Technical College•Brownwood, TX

About The Position

The Admissions Advisor is a pivotal member of Texas State Technical College’s Enrollment and Integrated Marketing organization, helping attract applicants and support them throughout the admissions process. The role contributes to TSTC’s mission of placing Texans into high-paying jobs and reports directly to the Team Lead of Admissions. The position is a key contributor with some supervision. The Admissions Advisor advises prospective and new applicants about programs aligned with their career goals, guides them through application requirements, and helps them explore financing options, including FAFSA completion. The role manages an applicant caseload, works with departments across TSTC to support applicants, promotes TSTC at community events, and maintains student records and outreach activity using software tools. General admissions and administrative duties are also part of the position. The hiring range is $20.13–$22.14 per hour. The final offer depends on qualifications and experience. An equivalent combination of education, training, and relevant professional experience may be considered. The position requires travel during working hours for up to 25% of responsibilities, with occasional overnight travel of up to 5%. Occasional availability on nights and weekends may be required. A criminal history background check is required for finalists. If hired, employees must complete Form I-9 and present acceptable original identity and work authorization documents no later than the third day of employment.

Requirements

Associate’s degree; an exceptional background may be considered in lieu of the educational requirement.
Excellent written and verbal communication skills.
Critical-thinking skills to make decisions and solve complex problems with sound reasoning.
Ability to multitask and manage multiple responsibilities effectively.
Adaptability and ability to learn and use new technologies.
Customer-service skills, including providing timely, concise information professionally.
Time-management skills to prioritize tasks and meet student needs and internal deadlines.
Problem-solving skills, flexibility, and open-mindedness in finding solutions.
Ability to work cooperatively as part of a team and stay current on process changes.
Cultural competence and sensitivity to diverse backgrounds.
Ability to travel during working hours for up to 25% of responsibilities; occasional overnight travel of up to 5% may be involved.
Occasional availability on nights and weekends may be required.
Prolonged periods of sitting at a desk and working on a computer; occasional reaching, pulling, bending, and carrying loads up to 15 pounds.
If hired, ability to complete Form I-9 and present acceptable original documents proving identity and authorization to work in the United States by the third day of employment.

Nice To Haves

Prior experience as an Enrollment Coach or in a similar one-stop enrollment center.
One to three years of experience in consultative sales or higher education, particularly in recruiting, admissions, records, financial aid, or related fields.

Responsibilities

Demonstrate TSTC’s core values of Excellence, Accountability, Service, and Integrity when working with stakeholders, customers, students, and the community.
Help prospective and new applicants identify programs aligned with their career goals.
Guide students through the admissions process and ensure application requirements are met.
Assist students in identifying financing options, including helping with FAFSA completion.
Manage a student applicant caseload and provide personalized advisement.
Answer applicant questions, troubleshoot admissions-related needs, and guide prospective students through the process.
Collaborate with Veteran Services, Financial Aid, the Registrar’s Office, Student Operations, and Student Services and Enrollment to support applicants’ admissions experience.
Arrange campus tours and coordinate efforts to help applicants understand TSTC’s programs and offerings.
Stay current on FAFSA, FERPA, and records-management compliance practices.
Visit community locations, including high schools, to attend events, represent TSTC, and provide information about programs and applications.
Use software to track prospective-student outreach and follow-up.
Maintain student records, track activity, and generate reports on monthly engagement targets and semester admissions objectives.
Perform general admissions and administrative duties, including collecting and uploading documents and reviewing documents for quality control.
Perform other duties as assigned.