Admission Sales Representative

Charter College•Sandy, UT

5h•Onsite

About The Position

The Admissions Representative (AR) responds to prospective student inquiries received by telephone, direct mail, and the internet. The role involves managing high-volume calls professionally and confidently while building meaningful relationships in a conversational, consultative manner. Representatives also generate leads through current students, referrals, and outside resources. The position focuses on meeting performance goals, multitasking, prioritizing responsibilities, communicating clearly, and identifying and enrolling qualified students who are likely to complete their programs. This is a full-time, non-exempt, hourly position in an in-person sales center. The schedule varies and may be Monday through Friday from 8:00 AM to 5:00 PM, 9:00 AM to 6:00 PM, or 11:00 AM to 8:00 PM, and Saturday from 8:00 AM to 5:00 PM. Compensation is $28.85 per hour. The role reports to the Director of Admissions, Campus President, or Operations Manager.

Requirements

High school diploma or equivalent.
At least 2 years of inside sales experience.
At least 2 years of outbound sales calling experience.
Ability to work effectively in a fast-paced, indoor sales center environment.
Ability to work under pressure and respond urgently to business and customer needs.
Proven multitasking and prioritization skills.
Excellent written and verbal communication skills.
Working knowledge of remote communication tools and technologies.
Proficiency in Microsoft Word, Excel, database software, and internet applications.
Punctual, responsible, ethical, and a strong team player.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Adhere to accrediting agency and U.S. Department of Education guidelines for proprietary school admissions.
Follow policies and procedures in the Admissions Manual and those established by the campus or company.
Uphold the Admissions Code of Conduct and participate in required campus orientations.
Manage a high volume of inbound and outbound calls in a fast-paced environment, using established phone scripts.
Build rapport with prospective students to identify educational and career opportunities.
Schedule admissions interview appointments and conduct interviews by phone, in person, or via video.
Enroll qualified applicants.
Conduct scheduled follow-up with enrolled and non-enrolled prospects.
Enter tasks and notes into CampusVue daily and track incomplete enrollment files to ensure deadlines are met.
Monitor and respond to email communications and post all appointments to the Outlook calendar.
Attend Admissions and staff meetings.
Meet required daily quotas for calls, appointments, and personally generated leads.
Maintain a clean and professional work environment and dress professionally in accordance with the Employee Manual.
Perform other duties as assigned.