Administrator, Parts Compliance

Hyundai Mobis•Riverside, CA

2d•Onsite

About The Position

The Administrator, Parts Compliance facilitates adherence to quality processes throughout the PDC under the direction of the MPA SCM Quality Manager of Supplier Inbound & Parts Quality, with matrix management support from the local PDC Manager of Operations. The role supports continuous improvement in service and product quality, helps reduce or eliminate quality incidents at the PDC and dealers, supports quality KPI achievement, and improves internal and external customer satisfaction. The position focuses on inbound quality, stock inspections, supplier quality announcements and claims, inspection audits, relabeling and repacking requests, supplier rework, engine and transmission repair reports, engine core processing, and inbound audits. It also participates in network-wide compliance meetings, root cause analysis and countermeasure activities, and pending OS&D KPI and supplier claim scorecard reviews. The schedule is Monday through Friday, 7:00 a.m. to 4:00 p.m., with no travel required. The position is non-exempt and paid hourly, with a stated compensation range of $47,564.97–$67,304.44.

Requirements

4–7 years of operations, warehouse, or distribution experience.
Basic background in customer service, freight handling procedures, receiving, packaging requirements, and basic quality management skills.
Basic computer skills, including email, word processing, spreadsheets, and graphics.
Ability to interpret instructions provided in written, oral, diagram, or schedule form.
High school diploma.

Responsibilities

Facilitate adherence to quality processes throughout the PDC and support continuous quality improvement.
Handle inbound quality activities, including PDC stock inspections, supplier quality announcements, supplier claims for defective, damaged, or incorrect parts, inbound inspection flag audits, relabeling and repacking requests, supplier rework, engine and transmission repair reports, engine core processing, and inbound audits.
Complete stock inspections and quality announcements in a timely manner.
Participate in weekly network-wide parts compliance specialist meetings to review KPIs and discuss inbound quality improvement countermeasures.
Participate in root cause analysis and implement countermeasures and audits; document improvement activities in TFT Smartsheet.
Participate in weekly PDC pending OS&D KPI meetings and support pending OS&D targets, including quarterly reviews of supplier claim scorecard performance.
Oversee core returns and maintain weekly engine and transmission reports.
Prepare reports on activities, parts quality inspection results, vendor compliance, and other requested topics for the SCM Manager of Supplier Inbound & Part Quality.
Participate in investigations of PDC pending Non-Sale OS&D supplier claims for improvement.
Assist Parts Help Desk and Parts Technical in resolving supplier concealed damage and wrong-part incidents.
Perform other duties assigned by management.