Administrator II

Legal Assistance of Western New York, Inc.•Geneva, NY
•Hybrid

About The Position

The Administrator II works collaboratively with the office Administrator and Managing Attorney team to support the day-to-day functioning of the office and develop plans and projects that expand and support work in the service area. The role helps coordinate intake and reception coverage, improve office processes and client services through the case management system, participate in regional LawNY workgroups, support fiscal functions, and onboard and organize training for new staff. As the position develops, duties may include grants management and reporting, with an emphasis on using the internal case management system to communicate data to funders and preparing some narrative reports. The position reports to the office three days per week and may work remotely up to two days per week. Legal Assistance of Western New York, Inc. (LawNY) is a not-for-profit law firm providing free civil legal services to low-income clients across a 14-county area. LawNY describes its commitment to equitable inclusion and to integrating racial equity, diversity, and cultural competency into client advocacy and internal operations.

Requirements

  • Bachelor’s degree, Associate’s degree, and/or relevant work experience.
  • Demonstrated commitment to helping poor and disadvantaged people overcome institutional barriers to legal access.
  • Experience with data management systems.
  • Experience using Google Workspace and Microsoft Suite.

Nice To Haves

  • Bilingual Spanish/English skills are desired but not required.

Responsibilities

  • Develop future plans and projects to expand and support the work being done in the service area.
  • Assist with grants management and reporting, including extracting and communicating data to funders through the case management system and preparing some narrative reporting.
  • Onboard new staff members and interns and organize their training.
  • Ensure coverage for and assist with intake and reception tasks.
  • Examine and improve office processes, including using the case management system and drafting or updating written procedures to improve client services, staff efficiency, and resource use.
  • Maintain case files for compliance and case closing.
  • Assist with fiscal responsibilities and compliance with LawNY and standard fiscal procedures, including purchasing, bank and petty cash reconciliation, and inventory controls.
  • Assist staff with meeting schedules, travel arrangements, and outreach events.
  • Oversee building maintenance issues.
  • Participate actively in regional LawNY workgroups.
  • Work collaboratively with the office Administrator and Managing Attorney team to ensure day-to-day office functioning.
  • Demonstrate passion for social justice and commitment to LawNY’s mission.

Benefits

  • Public Service Loan Forgiveness qualifying employer.
  • Employer-paid medical premium at 94%, with the in-network deductible fully employer-paid.
  • Dental insurance fully employer-paid.
  • Life insurance fully employer-paid.
  • Enhanced short-term disability fully employer-paid.
  • Long-term disability fully employer-paid.
  • Vision insurance.
  • 20 paid vacation days per year.
  • 12 sick days per year.
  • 5 personal days per year.
  • 13.5 holidays plus 2 floating holidays per year.
  • 35-hour work week.
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