Administrator I

State of Maryland•Baltimore City, MD

1d•Onsite

About The Position

The Maryland Department of Disabilities Assistive Technology Program (MDTAP) supports people with disabilities, older adults, and their families in accessing useful tools and technology. The Maryland Department of Disabilities and MDTAP facilitate the Statewide Information Technology Accessibility Initiative (SITAI), which coordinates services and processes among the Department of Information Technology (DoIT), the Department of General Services (DGS), and executive branch agencies to support compliance with state and federal accessibility laws and accessible procurement, development, and implementation of information technology systems. The Administrator I provides technical assistance to state agencies and DoIT through accessibility evaluations, education and training, and procurement support. The position directly supports the Director of IT Accessibility Policy and Programs by attending meetings, developing resources, presenting technical standards, and providing technical assistance to state agency IT staff. Duties also include accessibility testing and remediation, maintaining and administering learning management systems and training programs, supporting interns and public outreach, and serving as a subject matter expert on digital accessibility.

Requirements

High school graduation from an accredited school or possession of a high school equivalency certificate.
Four years of administrative staff or professional work. Substitutions are permitted as specified: 30 college credit hours for each year of experience, up to four years; a bachelor’s or master’s degree may substitute for the required experience; qualifying U.S. Armed Forces commissioned-officer experience may substitute year for year.
A valid Maryland motor vehicle operator’s license is required if assigned duties require operating a motor vehicle.

Nice To Haves

Three years of experience designing, developing, and publishing interactive eLearning modules using industry-standard authoring tools such as Articulate Storyline 360, Rise 360, and Vyond.
Three years of experience administering, uploading, and managing SCORM-compliant learning content in learning management systems such as Workday Learning.
Three years of expertise applying instructional design methodologies, adult learning theories, and storyboard frameworks to create live and asynchronous training programs.
Ability to translate complex technical topics, digital accessibility requirements, and policy guidelines into clear instructional materials, video scenarios, and standard operating procedures.
Experience establishing communities of practice, hosting interactive webinars, and mentoring staff, interns, and external stakeholders on digital tools and instructional best practices.
Experience testing accessibility of web-based material or digital content, including electronic documents, learning modules, or applications.

Responsibilities

Support the Director of IT Accessibility in testing state websites, applications, and software for accessibility under ADA Title II and WCAG success criteria.
Troubleshoot accessibility issues and provide technical support to state agency website developers, content managers, and procurement staff.
Use prescribed checklists and accessibility checkers to review agency documents and deliverables for ADA Title II compliance.
Provide technical and consultative support to the Director of IT Accessibility, program and project leaders in state government, and the DoIT Office of Accessibility.
Remediate noncompliant documents and deliverables, including Word documents, PowerPoint presentations, Excel spreadsheets, and PDFs, in accordance with ADA Title II specifications.
Develop accessibility guidance for state-specific IT solutions in coordination with the Director of IT Accessibility.
Provide technical assistance to the DoIT Office of Accessibility on compliance testing and recommendations for appropriate testing approaches.
Respond to technology-access inquiries from state constituents, employees, and agency leadership, and provide direct technical assistance on accessible technology issues.
Create and distribute accessibility training resources for state employees and constituents.
Liaise with the National Federation of the Blind’s Center for Excellence in Nonvisual Access, encourage participation in its educational offerings, plan and co-host training sessions, and coordinate related projects and initiatives.
Develop, maintain, and teach an accessibility education program for state employees with the Director of IT Accessibility.
Develop and maintain asynchronous training modules for state employees to build IT accessibility skills.
Supervise an instructional design intern developing the Maryland Certified Digital Accessibility Professional online program.
Maintain and administer the learning management system for the Maryland Certified Digital Accessibility Professional program and Workday Learning LMS training modules.
Collaborate in the Maryland Training Network community of practice.
Support fee-for-service training, consultation, and testing for non-State organizations.
Promote the Maryland Certified Digital Accessibility Professional program and the IT Accessibility Corps within the DSCI SYO Program.
Participate in accessibility education efforts with professionals throughout the State in collaboration with the DoIT Office of Accessibility.
Host web-based and in-person information and communication technology trainings for state employees and the general public.
Participate in outreach and public awareness events focused on information technology accessibility, and support MDTAP Executive Director special projects related to accessibility, IT, and assistive technology.
Assist the Director of IT Accessibility with legislative reviews, policy consultation, and contextual information as requested.
Serve as a state subject matter expert on digital accessibility.
Evaluate vendor Voluntary Product Accessibility Templates and the accessibility claims of vendor products.
Assist state agencies with developing SME support and training materials.
Guide and support IT Accessibility members in the Department of Service and Civic Innovation’s Service Year Option Program, including training on website and document accessibility testing.
Develop and maintain the Maryland Certified Digital Accessibility Professional online program with the Director of IT Accessibility.