Administrator, Benefits & Wellness

Defence Construction Canada•Ottawa, ON

22h•Hybrid

About The Position

The Administrator, Benefits and Wellness, coordinates activities related to DCC’s total rewards program, including verification, reconciliation, remittance and reporting for the various benefit plans, ensuring accuracy and adhering to strict timelines. The incumbent is the first point of contact for benefit inquiries and responds to them in a timely manner, while respecting confidentiality. In addition, the incumbent administers the Wellness Allowance program by reviewing and validating receipts prior to reimbursement. The Administrator also oversees DCC retiree benefit coverage and payments. The incumbent supports the Human Resources Department in all benefit-related matters and participates in employee education and communication activities to ensure strong understanding of DCC’s benefit packages across the organization.

Requirements

Policies, procedures and regulations related to benefit administration
Minimum: college diploma in human resources, finance, accounting or administration and four years’ relevant experience, or the equivalent
Use applicable computer software and operating systems
Analyze and interpret information from various sources (Enterprise Resource Planning system, queries and benefits provider’s portal for administrators)
Explain benefit intricacies to employees
Make benefit calculations for invoices
Perform data entry with high level of accuracy
Adhere to strict deadlines
Demonstrate attention to detail
Provide functional advice and guidance to employees and Human Resources business partners

Nice To Haves

Certified Human Resources Professional designation and/or Certificate in Benefit Plan Administration

Responsibilities

Manage daily administration of DCC’s group benefits package, and coordinate benefit administration for all new hires, employment status changes, life events and departures
Review employee coverage and benefits eligibility, and provide relevant advice and information
Enroll eligible employees in group benefits in the Enterprise Resource Planning system, entering all key and critical data to ensure accurate and timely coverage
Transmit the weekly benefits enrolment/eligibility file to benefits provider
Audit and reconcile monthly benefits invoice and prepare benefit costing reports with accuracy and within strict timelines
Provide superior customer service to employees and Human Resources business partners
Respond to inquiries about benefits, health and wellness, personal leave, bereavement leave and other policies in a timely manner, while respecting confidentiality
Act as main liaison between benefits provider and plan members (employees and retirees)
Prepare communications related to maternity and parental leave, health and wellness requests, and employee and retiree benefits
Prepare benefit invoices for retirees and employees on leave, and ensure accurate benefit management and coverage
Coordinate life claim requests with group benefits provider for deceased employees, retirees and dependants, and ensure accurate and timely benefit payouts
Develop engaging and comprehensive documents and guides to help employees better understand their benefits
Participate in the annual benefit renewal process
Coordinate and administer annual projects, including preparing salary increase letters and annual benefit statements
Maintain leave calendar for Human Resources Department
Manage the archiving of former employees’ personnel files
Coordinate and prepare retirement plaques and certificates
Distribute mail to the Human Resources Department and prepare invoices for signature and remittance
Other duties as assigned

Benefits

100% employer-paid annual sick leave, and health and dental premiums
$400 wellness allowance to help cover expenses such as a gym membership
$2,500 for mental health services on top of regular $2,500 paramedical coverage
Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans
Life, accidental-death, and short-term disability insurance
Enhanced inConfidence employee and family assistance program
Maternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeks
Flexible workplace options, including $400 allowance every two years, to support working from home
Public-service pension
Comprehensive vacation and other paid-leave plans, along with deluxe travel benefit plans