Benefits Administrator

GroupSource LP•Calgary, AB

3d•Hybrid

About The Position

As a Benefits Administrator, you are responsible for delivering exceptional client service during the processing of benefit and enrollment changes. The Benefit Administrators produce and deliver electronic monthly billing statements for their associated clients. If you are detail oriented, have exceptional client experience skills and have the ability to work well under pressure, this position is for you! This is a hybrid role based out of our Calgary office, with flexibility to work on site and from home a few days each week.

Requirements

1-2 years’ experience in claims administration, office administration, insurance, health sciences or related field.
Post-secondary education in an administrative or related field.
Proficient in Microsoft Office.
Exceptional Client Service skills.
Strong communication skills, both written and verbal.
Above average analytical, organizational and planning skills.
A high level of accuracy and attention to detail.
Ability to prioritize and manage multiple priorities in an environment of continuous change.
Ability to work well under pressure, meet deadlines and adhere to departmental standards.
Self-motivated and results oriented.
Demonstrate good judgement with the ability to accomplish tasks expediently and with minimum supervision.

Responsibilities

Monitor, analyze, and manage enrollment changes in WEBS on a daily basis including the releasing of OneCards.
Process monthly billing statements accurately during the billing release period.
Identify errors on enrollment changes and work with the client to process any correction(s).
Complete daily billing administration tasks as needed.
Contribute to the continuous improvement of business processes.
Assist other team members with their responsibilities as required.