Administrative Technician

Lafayette•Lafayette, CO

1d•Onsite

About The Position

The Administrative Technician provides a variety of administrative support functions for the Business Services Office in the Community Services Department. This role serves internal staff and the public across multiple divisions, including Parks, Recreation, Open Space, Golf, and Library. The Administrative Technician performs a wide range of routine and technical administrative tasks such as document preparation, public communication, financial recordkeeping, meeting coordination, and posting digital content.

Requirements

Knowledge of standard office procedures, equipment, and administrative practices.
Knowledge of financial processing methods such as invoicing, account reconciliation, and data entry.
Strong attention to detail with the ability to ensure accuracy in records, reports, and financial entries.
Skill in the use of Microsoft Office applications (Word, Excel, Outlook) and the ability to learn and use other City systems and platforms.
Strong customer service orientation and the ability to handle challenging interactions with tact and courtesy.
Ability to communicate effectively both verbally and in writing with a diverse range of individuals.
Ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment.
Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
Ability to work independently and as part of a team with professionalism and adaptability.
High School Diploma or equivalent required.
One (1) to three (3) years general administrative and customer service experience required; or any equivalent combination of training and experience that provides evidence that the applicant possesses the required knowledge, skills and abilities to perform the essential functions of the job.

Nice To Haves

Familiarity with website content management and digital accessibility standards is desirable.
Additional education at the college level preferred.
Experience in local government is desired.

Responsibilities

Prepares, edits, and processes forms, correspondence, records, and reports; verifies materials for accuracy, completeness, and adherence to established standards.
Responds to inquiries from residents by phone or online; refers calls or messages to appropriate staff; provides information regarding policies, procedures, and services.
Arranges and attends meetings; organizes and maintains records; prepares and distributes meeting minutes.
Performs financial support functions such as verifying, posting, and recording payments; assists with billing, invoices, deposits, and account discrepancies.
Updates and posts content on the City's website and other platforms; ensures digital accessibility and compliance with standards; provides website support to Department staff.
Assists staff with drafting, editing, and formatting memos and reports; assembles information from various sources and maintains digital archives and inventories.
Supports staff liaisons in preparing agendas and minutes for City Council Advisory Boards, Commissions, and Committees; ensures timely posting in compliance with Colorado Open Meetings Law and accessibility requirements.
Provides customer service support for room and park shelter reservations, including creating, modifying, and canceling reservations and processing refunds.
Interacts with the public in a courteous and professional manner; handles difficult situations with tact, diplomacy, and a service-oriented approach.
Supports special projects and performs other duties as assigned.