Parent Education Administrative Technician

Prince William County Government•Prince William County, VA

About The Position

Virginia Cooperative Extension–Prince William is seeking an organized, service-oriented Administrative Technician to support its Parent Education Program. This part-time, benefitted County position combines direct service to families with administrative, financial, and program coordination responsibilities. The successful candidate will help participants access parenting education, maintain accurate registration and financial records, and support the staff and instructors who deliver classes throughout the community. The Administrative Technician serves as the primary administrative contact for Parent Education participants, instructors, referral partners, and the public. The position works closely with the Parent Education Program Manager and program team to support day-to-day operations. Responsibilities include registration and customer support, maintaining participant and class records, preparing program documentation, coordinating class logistics, and supporting financial processing and reconciliation. This position works 30 hours per week, Monday through Friday. Specific daily hours will be established by the supervisor based on program and office coverage needs. Occasional evening or weekend work may be required to support program activities. The hiring salary range is $24.50–$26.00 per hour.

Requirements

High school diploma or G.E.D.
Two or more years of experience providing administrative and customer-service support in an office, educational, human-services, nonprofit, government, or similar environment.
One or more years of experience managing registrations, schedules, participant or client records, or program databases.
One or more years of experience handling payments, receipts, deposits, procurement-card transactions, purchasing documentation, or similar financial records.
One or more years of experience reconciling accounts or financial transactions and researching or resolving discrepancies.
Two or more years of experience using Microsoft 365 or comparable business applications in a professional setting, particularly Outlook, Word, and Excel.
The ability to work 30 hours per week, Monday through Friday, with occasional evening or weekend work as program activities require.

Nice To Haves

Experience with Teams and SharePoint.
Professional working or conversational proficiency in Spanish.

Responsibilities

Process walk-in and electronic registrations; respond to routine telephone, email, and in-person inquiries; collect and receipt program fees; and send confirmations, reminders, and schedule changes.
Maintain the participant database and registration system, including registration, attendance, and class-completion data, and prepare routine completion documentation and certificates.
Prepare participant rosters and class surveys; maintain the Prince William County web scheduling page; and support class schedules, instructional materials, room arrangements, and routine program communications.
Prepare program deposits, maintain accurate supporting documentation, and coordinate independent verification in accordance with established cash-handling procedures.
When authorized, serve as a program procurement-card holder; make approved purchases, maintain required documentation, and submit transaction records to VCE Business Services for allocation and approval.
Reconcile assigned program financial records, including registration payments, receipts, deposits, and purchasing documentation; investigate discrepancies and coordinate corrections with Business Services and program leadership.
Maintain SharePoint files, spreadsheets, participant and class records, and other program documentation in accordance with confidentiality and records-management requirements.
Provide general administrative support to the Program Manager and program team and occasional logistical support for evening or weekend program activities.