Administrative Team Lead
About The Position
The Administrative Team Lead is a fully on-site role providing high-level administrative and operational support to a fast-paced team environment. This role is responsible for coordinating daily administrative functions, managing follow-up activities, maintaining accurate records, supporting internal communication, and ensuring timely completion of team tasks and deliverables. The ideal candidate is highly organized, proactive, detail-oriented, and comfortable managing multiple priorities while supporting Assistant Directors, Team Leads, and Housing Specialists. This position requires strong communication skills, professionalism, discretion, and the ability to work collaboratively in a team-focused environment.
Requirements
- 3+ years of administrative, office coordination, or executive support experience preferred.
- Prior experience supporting multiple team members or departments in a fast-paced office environment.
- Strong organizational and multitasking skills with the ability to prioritize competing responsibilities.
- Excellent written and verbal communication skills.
- Proven ability to manage follow-up tasks and maintain attention to detail in a deadline-driven environment.
- Proficient in Microsoft Office Suite, including Outlook, Word, and Excel.
- Experience managing spreadsheets, reports, and database systems.
- Ability to work independently while also collaborating effectively within a team setting.
- Strong customer service and interpersonal skills.
- Ability to maintain confidentiality and exercise sound judgment.
Nice To Haves
- Prior experience with customer relationship management systems or database platforms such as Salesforce, Emysys, or similar software preferred.
- Bilingual skills are a plus.
Responsibilities
- Provide comprehensive administrative support to Assistant Director, Team Lead and departmental staff.
- Coordinate and track follow-up items, assignments, deadlines, and action steps for the team.
- Serve as a lead administrative resource and point of contact for departmental operations and workflow coordination.
- Manage calendars, meetings, schedules, and internal communications as needed.
- Maintain organized electronic and paper filing systems in accordance with organizational policies and regulatory requirements.
- Prepare, draft, edit, and distribute letters, emails, reports, spreadsheets, and other business communications.
- Monitor shared inboxes, phone calls, correspondence, and inquiries while ensuring timely responses and resolution.
- Track receipt of required documentation and follow up with internal and external stakeholders as necessary.
- Review records, forms, and data for completeness, accuracy, and compliance with established procedures.
- Identify missing or incomplete information and communicate clearly to obtain resolution.
- Assist with reporting, data entry, spreadsheet tracking, and administrative projects.
- Support departmental workflow coordination and help ensure efficient day-to-day operations.
- Work collaboratively with multiple departments to support organizational goals and customer service standards.
- Handle sensitive and confidential information with professionalism and discretion.
- Assist leadership with special projects, meeting preparation, and operational support activities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
