Administrative Support Team Lead

Premier Business Support•Plano, TX

3d•$25 - $28•Onsite

About The Position

The Administrative Support Team Lead is responsible for overseeing day-to-day in-office operations and leading a small administrative support team. This role ensures the administrative function runs efficiently, consistently, and in alignment with organizational priorities. The Team Lead serves as both a people manager and a hands-on contributor, providing guidance, oversight, and support to the administrative staff.

Requirements

Previous experience in an administrative or office support role, including leadership or supervisory responsibilities
Strong organizational and time management skills with the ability to manage multiple priorities
Excellent interpersonal and communication skills
Experience leading or coordinating an administrative or support team
1+ years in mortgage default or equivalent
Proven ability to lead, motivate, and develop team members
Proficiency in Microsoft Office and general office technology
Ability to work effectively in a fast-paced, in-office environment
Familiarity with office operations, facilities coordination, or executive support
Ensure the security and confidentiality of all sensitive information, including but not limited to threats or hazards to the security or integrity of sensitive information that could result in any harm or inconvenience to any customer, employee or company.

Responsibilities

Provide direct supervision, coaching, and support to a team of 2–5 administrative staff
Ensure smooth daily office operations, including front office coverage and administrative workflows
Assign, prioritize, and monitor administrative tasks to ensure timely and high-quality execution
Serve as a point of escalation for administrative issues and inquiries
Partner with leadership and internal teams to support business and operational needs
Maintain and improve administrative processes, procedures, and best practices
Support onboarding, training, and performance feedback for administrative team members
Ensure consistency in service delivery and professionalism across all administrative functions
Assist with scheduling, document management, meeting coordination, and other administrative duties as needed
May perform other duties as assigned to support department goals.
May occasionally work extended hours based on operational needs.