Administrative Support

BHcare Inc.•Ansonia, CT

3d•Onsite

About The Position

At BHcare, we believe everyone deserves the opportunity to live a healthy, safe, and fulfilling life. Every day, our teams provide compassionate care and support to individuals and families across Connecticut through behavioral health, substance use, domestic violence, housing, and community-based services. We are seeking an Administrative Support professional who thrives in a fast-paced environment and is passionate about providing exceptional service to clients, families, and colleagues. This is a full-time, position, 37.5 hours per week within our Clinic Valley program. The schedule for this position is three days a week 8:30am-5pm and two days a week from 11am-8pm. Candidates must reside in Connecticut to be eligible for this position.

Requirements

High school diploma or equivalent required.
Proficiency with Microsoft 365 and the ability to learn and navigate electronic health record (EHR) systems.
Strong organizational, communication, and multitasking skills with the ability to manage competing priorities in a fast-paced environment.
Experience providing professional customer service while maintaining confidentiality and accuracy.

Nice To Haves

Minimum of two years of administrative, customer service, medical office, or related experience preferred.

Responsibilities

Welcome clients and visitors, manage check-in processes, update client information, and support a positive clinic experience.
Schedule appointments, maintain cancellation lists, backfill openings, and assist with provider calendars.
Maintain accurate client records, documentation, releases, and electronic health record (EHR) information.
Process insurance information, collect co-pays and other payments, and assist with record requests.
Provide administrative support including correspondence, mail distribution, supply ordering, and front-office coordination.
Collaborate with colleagues across clinic locations to ensure timely completion of daily administrative responsibilities.