About The Position

As an Administrative Support Team (AST) Colleague, you help keep the store running smoothly behind the scenes. You support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and coordinating internal communications. The role includes overseeing scheduling, managing cash office operations, facilitating new-hire onboarding, supporting colleague engagement, serving as a point of contact for store colleagues and leadership on HR-related matters, coordinating new-hire paperwork and training sessions, maintaining recognition programs, distributing reports, balancing the vault, and supporting maintenance requests. The position requires professionalism, discretion, and attention to detail to help maintain an organized and supportive store environment. Colleagues are expected to support teammates, communicate clearly, complete tasks accurately and professionally, and contribute to store results. Part-time colleagues are typically scheduled 12–24 hours per week; hours depend on business needs and colleague availability. Weekend shifts are part of all schedules, and availability for days, evenings, weekends, and holidays is required.

Requirements

  • 1–2 years of related experience required.
  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Maintain an organized Store Management Office.
  • Handle administrative and human resources functions and coordinate internal communications.
  • Oversee scheduling and manage cash office operations.
  • Facilitate new-hire onboarding, coordinate paperwork, and support training sessions.
  • Serve as a point of contact and liaison for HR-related matters involving colleagues and leadership.
  • Support colleague engagement and maintain store recognition programs.
  • Distribute reports, balance the vault, and support maintenance requests.
  • Communicate and collaborate with customers, colleagues, and supervisors.
  • Complete tasks accurately and professionally and support store results.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off and eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups and volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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