Administrative Support Student Assistant (Dual Credit CVC)

Dallas College

20d•Onsite

About The Position

The Student Assistant position provides administrative, instructional, mentoring, or specialized support while offering educational and career growth. This role is part of the Work Study Program and is on-site. The Administrative Support Student Assistant provides clerical and administrative support to a college department to help ensure efficient daily office operations and develop professional office skills in a campus environment. Student assistants may also be placed in instructional-support or specialized-support roles, depending on departmental needs. Administrative duties may include answering phones, greeting visitors, managing mail and small-package deliveries, entering data, maintaining records and databases, organizing documents, scheduling appointments and meetings, preparing and proofreading materials, managing office supplies, supporting events and projects, and protecting confidential information. Instructional-support duties may include helping in labs and classrooms, addressing discipline-specific student questions, tutoring after completing required certification, and providing technical assistance with instructional platforms, software, and equipment. Specialized-support duties may include research, data compilation and analysis, report generation, system maintenance, operating specialized equipment or software, maintaining confidential records, and supporting presentations, workshops, and campus events. The position involves shared expectations of customer service, teamwork, punctual attendance, completion of required training and professional development, and support for the College’s mission, values, goals, and principles. Additional duties may be assigned by the supervisor. The schedule is part-time and flexible, typically up to 19.5 hours per week, coordinated with the department supervisor and the student’s academic schedule.

Requirements

Be an undergraduate student awarded federal work-study funds in the financial aid package.
Meet Dallas College Satisfactory Academic Progress standards.
Be enrolled and certified in at least six credit hours (half-time) during Fall, Spring, and Summer semesters.
Be classified by the institution as a Texas resident.
Have completed a FAFSA or TASFA.
Be registered with Selective Service or be exempt.
Demonstrate financial need through the financial aid application process.
Be enrolled in an eligible degree- or certificate-seeking program for at least six credit hours.
Not receive an athletic scholarship requiring participation in an intercollegiate sport during a semester in which Texas College Work Study is awarded.
Not be enrolled in a seminary or other program leading to ordination, licensure to preach for a religious sect, or membership in a religious order.
Pass a criminal background check if required; the posting states background checks are required for all work-study positions.
Not owe back child-support payments to the Texas Attorney General’s Office.
Have no prior institutional balance or blocks.
Have transportation to off-campus worksites.
Complete required Dallas College professional development training hours.

Nice To Haves

Currently be enrolled as a student in good standing at the College and eligible for Texas Work-Study.
Strong interpersonal and communication skills and a commitment to excellent customer service.
Ability to follow verbal and written instructions accurately and efficiently.
Basic computer proficiency, including familiarity with common office software such as Microsoft Office Suite.
Ability to learn and adapt quickly to new technologies, systems, and departmental procedures.
Basic technology skills relevant to the work area and above-average knowledge of equipment or regulations in the assigned academic area.
Relevant coursework related to the department’s function, such as Information Systems, Human Resources, Office Administration, or major-specific coursework.
Ability to exercise judgment in routine tasks and select appropriate procedures.
Ability to work independently with minimal supervision on highly skilled tasks and collaboratively as part of a team.
Ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities

Provide excellent customer service to students, faculty, staff, and campus visitors, serving as a welcoming first point of contact.
Support colleagues and contribute to a collaborative and productive work environment.
Attend work regularly and punctually and follow the assigned work schedule.
Complete required training and professional development sessions.
Support the mission, values, goals, and principles of the College and perform additional duties assigned by the supervisor.
Answer phones, greet visitors, provide general information, and direct inquiries appropriately.
Manage incoming and outgoing mail and small-package deliveries.
Perform data entry, maintain records, and update databases accurately.
Assist with filing, scanning, and organizing documents.
Schedule appointments and meetings and manage calendars as needed.
Prepare and proofread correspondence, reports, presentations, and other documents.
Assist with office supply inventory and ordering.
Support departmental events, workshops, and special projects.
Maintain confidentiality of sensitive information and assigned records.
Assist with setup, organization, and general student needs in academic labs and classrooms.
Answer discipline-specific student questions and provide clarification and guidance on course material or lab assignments.
Complete required Tutoring Certification after hire and provide individual or group tutoring in designated disciplines or lab subjects.
Provide technical assistance with institution-specific learning platforms, software, and instructional equipment.
Complete department or campus projects involving research, data compilation, or specialized software.
Perform small-scale research or technical tasks, which may include data analysis, report generation, or system maintenance.
Operate specialized technical equipment or use department-specific software.
Support presentations, workshops, and campus events, including setup, registration, and attendee assistance.