About The Position

The Administrative Support Student Assistant provides clerical and administrative support to a college department to help ensure efficient daily office operations. The role offers students the opportunity to develop professional office skills in a campus environment. Student assistant assignments may also involve instructional, mentoring, or specialized support, depending on department needs. The position provides customer service to students, faculty, staff, and campus visitors; supports colleagues; follows an assigned work schedule; completes required training and professional development; and supports the College’s mission, values, goals, and principles. Additional duties may be assigned by the supervisor. This is an on-site, part-time work-study position. Work hours are typically up to 19.5 per week and are coordinated with the department supervisor and the student’s academic schedule. Some positions may become eligible to apply for a hybrid arrangement after six months, subject to job responsibilities, operational needs, supervisor approval, and College policy.

Requirements

  • Be an undergraduate student awarded federal work-study funds in the financial aid package.
  • Meet Dallas College’s Satisfactory Academic Progress standards.
  • Be enrolled and certified in at least six hours (half time) for the Fall, Spring, and Summer semesters.
  • Be classified by the institution as a Texas resident.
  • Have completed a FAFSA or TASFA.
  • Be registered with Selective Service or be exempt.
  • Demonstrate financial need through the financial aid application process.
  • Be enrolled in an eligible degree- or certificate-leading program for at least six credit hours.
  • Not receive an athletic scholarship requiring participation in an intercollegiate sport during any semester Texas College Work Study is awarded.
  • Not be enrolled in a seminary or other program leading to ordination, licensure to preach for a religious sect, or membership in a religious order.
  • Pass a criminal background check; background checks are required for all work-study positions.
  • Not owe back child support to the Texas Attorney General’s Office.
  • Have no prior institutional balance or blocks.
  • Have transportation to off-campus worksites.
  • Complete required Dallas College professional development training hours.

Nice To Haves

  • Currently be enrolled as a student in good standing at the College and eligible for Texas Work-Study.
  • Strong interpersonal and communication skills and a commitment to excellent customer service.
  • Ability to follow verbal and written instructions accurately and efficiently.
  • Basic computer proficiency, including familiarity with common office software such as Microsoft Office Suite.
  • Ability to learn and adapt quickly to new technologies, systems, and departmental procedures.
  • Basic technology skills related to the work area and above-average knowledge of equipment and/or regulations in the assigned academic area.
  • Relevant coursework related to the department’s function, such as Information Systems, Human Resources, Office Administration, or major-related courses.
  • Ability to exercise judgment in routine tasks and select appropriate procedures.
  • Ability to work independently with minimal supervision on highly skilled tasks and collaboratively as part of a team.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities

  • Answer phones, greet visitors, provide general information, and direct inquiries appropriately.
  • Manage incoming and outgoing mail and small package deliveries.
  • Perform data entry, maintain records, and update databases accurately.
  • Assist with filing, scanning, and organizing documents.
  • Schedule appointments and meetings and manage calendars as needed.
  • Prepare and proofread correspondence, reports, presentations, and other documents.
  • Assist with office supply inventory and ordering.
  • Support departmental events, workshops, and special projects.
  • Maintain confidentiality of sensitive information.
  • Provide excellent customer service to students, faculty, staff, and campus visitors.
  • Support colleagues and contribute to a collaborative work environment.
  • Attend work regularly and punctually, follow the work schedule, complete required training and professional development, and support the College’s mission, values, goals, and principles.
  • Perform additional duties and responsibilities as assigned by the supervisor.
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