Administrative Support- Student Assistant (CE Success Coaching)-1

Dallas College•Richland, WA

2d•Onsite

About The Position

The student assistant position provides administrative, instructional, mentoring, or specialized support while offering educational and career growth. This opening is identified with CE Success Coaching. Student assistants provide customer service to students, faculty, staff, and campus visitors; support colleagues; maintain regular attendance and punctuality; complete required training and professional development; support the College’s mission and values; and perform other duties as assigned. In an administrative support assignment, the student assistant provides clerical and administrative support to a college department and helps keep daily office functions running efficiently. Duties may include answering phones and greeting visitors, handling mail and small package deliveries, entering data and maintaining records, organizing and scanning documents, scheduling appointments, preparing and proofreading documents, tracking office supplies, supporting events and projects, and protecting confidential information. Student assistants may also be placed in instructional support or specialized support assignments, depending on departmental needs. Instructional support may involve assisting in labs and classrooms, answering course-related questions, tutoring after required certification, and providing technical assistance with learning platforms or equipment. Specialized support may include research, data compilation, technical tasks, use of specialized equipment or software, and support for presentations, workshops, and campus events. The schedule is part-time and flexible, typically up to 19.5 hours per week, and is coordinated with the department supervisor and the student’s academic schedule. The position is on-site. Some positions may become eligible to apply for a hybrid arrangement after six months, subject to responsibilities, operational needs, supervisor approval, and College policy. Compensation is $23.78 per hour.

Requirements

Be an undergraduate student awarded federal work-study funds in the financial aid package.
Meet Dallas College Satisfactory Academic Progress standards.
Be enrolled and certified in at least six hours (half time) during Fall, Spring, and Summer semesters.
Be classified by the institution as a Texas resident.
Have completed a FAFSA or TASFA.
Be registered with Selective Service or be exempt.
Demonstrate financial need through the financial aid application process.
Be enrolled in an eligible degree- or certification-leading program for at least six credit hours.
Not receive an athletic scholarship requiring participation in an intercollegiate sport during any semester Texas College Work Study is awarded.
Not be enrolled in a seminary or another program leading to ordination, licensure to preach for a religious sect, or membership in a religious order.
Pass a criminal background check if required; the posting states that background checks are required for all work-study positions.
Not owe back child support to the Texas Attorney General’s Office.
Have no prior institutional balance or blocks.
Have transportation to off-campus worksites.
Complete required Dallas College professional development training hours.

Nice To Haves

Currently be enrolled as a student in good standing at the College and eligible for Texas Work-Study.
Strong interpersonal and communication skills and a commitment to excellent customer service.
Ability to follow verbal and written instructions accurately and efficiently.
Basic computer proficiency, including familiarity with common office software such as Microsoft Office Suite.
Ability to learn and adapt quickly to new technologies, systems, and departmental procedures.
Basic technology skills relevant to the work area and above-average knowledge of equipment or regulations in the assigned academic area.
Relevant coursework related to the department’s function, such as Information Systems, Human Resources, Office Administration, or major-related courses.
Ability to exercise judgment in routine tasks and select appropriate procedures.
Ability to work independently with minimal supervision on highly skilled tasks and collaboratively as part of a team.
Ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities

Provide customer service to students, faculty, staff, and campus visitors as a welcoming first point of contact.
Support colleagues and contribute to a collaborative work environment.
Attend work regularly and punctually and follow the assigned schedule.
Complete required training and professional development sessions and hours.
Support the College’s mission, values, goals, and principles, and perform additional duties as assigned.
Answer phones, greet visitors, provide general information, and route inquiries appropriately.
Manage incoming and outgoing mail and small package deliveries.
Perform data entry, maintain records, and update databases accurately.
Assist with filing, scanning, and document organization.
Schedule appointments and meetings and manage calendars as needed.
Prepare and proofread correspondence, reports, presentations, and other documents.
Assist with office supply inventory and ordering.
Support departmental events, workshops, and special projects.
Maintain confidentiality of sensitive information and records.
In instructional support assignments, assist with classroom and lab setup and organization and address student needs and discipline-specific questions.
Complete required tutoring certification after hire and provide one-on-one or group tutoring in assigned disciplines or lab subjects.
Provide technical assistance with instructional platforms, software, and equipment.
In specialized support assignments, complete projects involving research, data compilation, specialized software, or technical tasks.
Support assigned areas during college presentations, workshops, and events, including setup, registration, and attendee assistance.