Administrative Support Specialist, International Center (Spherion)

Santa Fe College•Gainesville, FL

About The Position

The Administrative Support Specialist operates the front desk and performs clerical and administrative support duties to support the daily operation of the International Center at Santa Fe College. The Center serves international students and visitors, exchange scholars, and study-abroad opportunities through its International Student Services, international student support and advising, International Education, and English for Academic Purposes areas. The position is hired through Spherion; the selected candidate will be onboarded and employed by Spherion and assigned to Santa Fe College.

Requirements

High school diploma or equivalent.
Two years of customer service experience, or a combination of education and experience equal to two years.
Basic computer skills and experience with Microsoft Office, Word, and Excel.
Ability to work successfully in a multicultural environment.
Ability to adapt to change, remain flexible and supportive, and respond proactively in a rapid-growth environment.
Ability to communicate effectively in a professional, diplomatic, empathetic, and tactful manner using an appropriate method and level for the job.
Ability to demonstrate integrity, professionalism, civility, and a high degree of ethics in job-related actions.
Ability to plan, schedule, organize, and follow up on tasks to achieve goals within or ahead of established time frames.
Ability to provide a high level of interactive service, build relationships, and address identified needs.
Proficient knowledge of Microsoft Office and/or relevant position software programs.
Ability to work as a motivated team player and develop and maintain collaborative relationships within and outside the organization.
A criminal background check will be conducted.
Applicants must submit an online application, an up-to-date resume, and a cover letter or letter of intent.

Nice To Haves

Competency in multiple languages, with a strong preference for Spanish proficiency.
Higher education experience.

Responsibilities

Greet, respond to, and direct visitors, providing a professional, helpful, and welcoming atmosphere.
Accept, screen, and route telephone calls about office activities and operations; direct inquiries or provide information as appropriate.
Assist current and prospective students and visitors by answering inquiries and referring them to other departments or offices when needed.
Oversee opening and closing duties of the International Center.
Receive and process departmental paperwork.
Perform general office clerk duties and errands.
Maintain supplies inventory and office equipment, including printers, copiers, and scanners.
Maintain the filing system.
Create, maintain, and enter information into databases.
Assist in organizing and maintaining office common areas.
Learn about immigration regulations and college procedures to help students when supervisors are unavailable.
Assist with coordinating events as necessary.
Assist with coordination of student employees.
Support the different departments in the International Center.
Provide service excellence through courteous, informed, accessible, and professional engagement.
Perform other duties as assigned.