About The Position

This entry-level position provides administrative support and customer service for departmental operations in a fast-paced environment. The role is suited to someone with a positive attitude, computer proficiency, strong communication skills, and an interest in working with the public to answer questions and resolve issues. Organization and attention to detail are important to effective service delivery. Duties include greeting the public, responding to requests, issuing required permits, preparing financial reports, maintaining accurate files, and supporting overall departmental operations.

Requirements

  • Working knowledge of the organization and functions of the department and general administrative policies and practices.
  • Knowledge of standard office practices, procedures, equipment, and office support techniques.
  • Comprehensive knowledge of business English, spelling, and arithmetic.
  • Ability to read, understand, and interpret difficult materials containing complicated information.
  • Ability to keep office records and prepare accurate reports from file sources.
  • Ability to perform and organize work independently.
  • Ability to prepare effective correspondence on routine matters.
  • Ability to operate standard office and computer equipment, including specialized software.
  • Demonstrated ability to establish and maintain effective working relationships with associates and the general public while delivering exceptional customer service.
  • Computer proficiency.
  • Strong communication, organization, and attention-to-detail skills.

Nice To Haves

  • Associate degree with coursework in business administration, secretarial science, or a related field.
  • Minimal experience in office management and/or customer service.
  • Demonstrated computer proficiency.

Responsibilities

  • Greet the public and provide customer service.
  • Respond to questions, requests, and issues.
  • Issue required permits.
  • Prepare financial reports.
  • Maintain accurate files and office records.
  • Provide administrative support for departmental operations.
  • Prepare routine correspondence and accurate reports from file sources.

Benefits

  • Comprehensive benefits package
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