Administrative Support Specialist

Tennessee Comptroller of the Treasury•Nashville, TN

1d•Onsite

About The Position

The Administrative Support Specialist provides essential administrative and customer service support to Local Government Audit operations. This role supports audit report processing, professional certification programs (CMFO/CCFO), internal office functions, and daily operational needs. The specialist plays a key role in keeping workflows efficient, documents accurate, and stakeholders well-supported, contributing to the office’s commitment to accountability and service excellence.

Requirements

High school diploma or equivalent
Experience in administrative or business environments preferred
Proficiency with computers, office equipment, Microsoft Office, and Adobe
Ability to learn and adapt to new software and technology systems
Strong verbal and written communication skills
Strong organization, attention to detail, and professionalism
Other combinations of education and experience, if equivalent, may qualify an applicant for consideration.

Nice To Haves

Associate’s degree preferred

Responsibilities

Provide helpful and professional customer service to the public, employees, and other government entities (in person and by phone)
Assist with preparing audit reports, including formatting, editing, printing, publishing, and posting online
Support CMFO and CCFO program administration, including awarding certificates, tracking CPE, processing reimbursements, assisting with annual events, and providing participant support
Receive, sort, and distribute mail for the division
Maintain appointment calendars for office staff
Screen, direct, and route incoming calls and visitors
Contact vendors for price quotes, reservations, and meeting support
Ensure contracted audit reports meet ADA accessibility requirements and searchable tagging standards
Identify and recommend workflow and process improvements
Communicate clearly with leadership, team members, and customers
Perform other duties as assigned