Planning Support Specialist

Xylem•Cheektowaga, NY

21h

About The Position

Xylem is seeking an entry-level, hourly Planning Support Specialist to support the Production Planning team with administrative and coordination activities that contribute to daily manufacturing operations. The role focuses on gathering, organizing, preparing, and distributing production paperwork to the shop floor, as well as helping document and organize standard work to improve consistency and efficiency across the planning function. It is suited to someone interested in supply chain, manufacturing, or operations who wants hands-on experience and an opportunity to develop skills over time. The specialist works between the planning team and manufacturing areas, maintains physical and digital planning documentation, and supports planners with process documentation, data gathering, system updates, reporting, and other tasks. The role may also provide planner coverage during vacations or absences and support continuous improvement activities.

Requirements

Bachelor’s or associate’s degree in supply chain, business, operations, engineering, or a related field.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and meet daily deadlines.
Willingness to take on a variety of tasks, including work that may not be clearly defined.
Comfort working in both office and manufacturing floor environments.
Proficiency in Microsoft Office, including Excel, Word, and Outlook.

Responsibilities

Print, gather, assemble, and prepare production paperwork and job packets for shop floor execution.
Sort, organize, and distribute production documents to the appropriate manufacturing areas.
Ensure paperwork is accurate, complete, and delivered on time to support daily production activities.
Maintain organized physical and digital files for planning and production documentation.
Serve as a point of contact between the Planning team and the shop floor for paperwork-related needs.
Deliver and retrieve documents from manufacturing areas as required.
Communicate missing, unclear, or inconsistent information to planners for resolution.
Support planners in documenting standard work for recurring day-to-day planning activities.
Organize planning procedures, task lists, and reference materials into a clear, usable structure.
Maintain and update planning documentation as processes change.
Assist with standardizing planning workflows and improving consistency.
Provide coverage support for planners during vacations or absences, as appropriate.
Assist with data gathering, system updates, reporting, or ad hoc tasks under planner guidance.
Support additional planning-related work or projects as business needs evolve.
Participate in continuous improvement activities focused on reducing non-value-added work.