Administrative Support Specialist II - Detention

Dorchester County • Sc, SC

8d

About The Position

The Administrative Support Specialist II performs routine-to-moderately complex clerical work in preparing and maintaining department records, completes assigned clerical tasks, and provides professional and courteous customer service. The position works under general supervision and independently develops work methods and sequences.

This role maintains document and filing systems, prepares forms and correspondence, verifies information, and resolves moderately complex problems. It also provides front-window and telephone support in a detention facility, including answering questions about bonds, entering data, sorting mail, and helping ensure front-door and metal-detector procedures are addressed.

This is a full-time position, typically Monday through Friday, 8:30 a.m. to 5:00 p.m. Some scheduling flexibility is allowed, but the employee must be available during core hours of 9:00 a.m. to 4:00 p.m. and work 40 hours each week. Evening, weekend, and holiday availability is required during emergencies or when requested.

Requirements

• High school graduation or GED equivalent.
• One year of clerical, customer service, or related experience, or an equivalent combination of education and experience.
• Must be available during core work hours of 9:00 a.m. to 4:00 p.m. and work 40 hours each week to maintain full-time status.
• Must be available to work evenings, weekends, and holidays during emergencies or as requested.

Responsibilities

• Prepare, process, copy, index, file, transmit, and maintain department documents.
• Ensure the security and confidentiality of files as appropriate.
• Maintain records, prepare forms, verify information, and resolve moderately complex problems.
• Type letters, memos, and other correspondence for the appropriate office or department.
• Categorize, classify, and organize information and data in the office’s hard-copy or electronic filing system.
• Examine documents created by other administrative support staff for accuracy as assigned.
• Answer telephones and transfer calls; greet patrons at the front window; and answer questions about bonds and related matters.
• Enter data, sort mail, and notify others when the front door needs to be released.
• Ensure facility metal detectors are clean and working.
• Perform other related job duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED