Administrative Support IV

SAN JOAQUIN COUNTY HEALTH COMMISSION•French Camp, CA
•Hybrid

About The Position

Under general supervision, the Administrative Support IV provides executive-level administrative support to the Chief Executive Officer and serves as Clerk of the Board. This hybrid position requires onsite work for business needs, and the employee must reside within the service area. Work may also be performed remotely or onsite depending on the position’s requirements and business needs. The role supports executive operations, Health Commission meetings, and other high-level committees. It handles sensitive information, maintains public-record and other file systems, coordinates communications among staff, the Health Commission, and the Board of Supervisors, and assists with legislative, regulatory, and business-priority research. Occasional travel may be required. Remote employees are expected to maintain a secure, distraction-free workspace and reliable internet connectivity consistent with company standards.

Requirements

  • Associate’s degree in business or a related field, or a certificate in administrative assisting or a related field.
  • At least five years of experience providing executive or other high-level administrative support, including support to boards or other groups.
  • Valid driver’s license.
  • Ability to take an Oath of Office upon hire.
  • Expert knowledge of administrative procedures, systems, and best practices.
  • Ability to produce accurate, complete work and an appropriate volume of work.
  • Ability to understand and apply moderately complex oral and written instructions, procedures, and documents.
  • Effective time management and ability to meet deadlines.
  • Outstanding customer service skills.
  • Ability to gather and compile data and information and perform simple analysis.
  • Ability to take and transcribe meeting minutes.
  • Strong problem-solving and conflict-resolution skills.
  • Basic arithmetic skills.
  • Intermediate skills in Microsoft Word, Excel, Outlook, and PowerPoint.
  • Ability to type 60 words per minute with 90% accuracy.
  • Ability to speak and be understood in English.
  • Ability to handle confidential information with appropriate discretion.
  • Demonstrated nimble learning, resiliency, interpersonal savvy, and ability to optimize work processes.
  • Basic knowledge of health plan operations.
  • Must reside within the service area.
  • Candidates must have legal and valid work authorization, a Green Card, or U.S. citizenship; the Health Plan does not sponsor visas.

Nice To Haves

  • Basic knowledge of the political environment at the local, state, and federal levels.
  • Experience in healthcare and managed care.
  • Notary public.

Responsibilities

  • Act as gatekeeper by routing phone calls, mail, and email.
  • Manage the CEO’s calendar and coordinate executive calendars.
  • Prepare and route sensitive or complex documents, correspondence, and reports.
  • Track and follow up on priorities, deadlines, and target dates, and report status to the CEO.
  • Provide information to internal and external customers, coordinate or resolve routine conflicts, and facilitate communications among staff, the Health Commission, and the Board of Supervisors.
  • Set up and maintain multiple file systems, including public records.
  • Organize, coordinate, and staff Health Commission meetings and other high-level committees; prepare and distribute supporting materials; take and distribute minutes; and track action items.
  • Organize and coordinate onsite and offsite meetings and events, prepare and distribute materials, coordinate logistics, and make travel arrangements as needed.
  • Work with the Clerk of the Board of Supervisors to facilitate Commission appointments and resignations.
  • Conduct research on legislative, regulatory, and business priorities.
  • Coordinate the CEO evaluation process.
  • Orient and mentor new administrative assistants.
  • Perform other duties as required.

Benefits

  • Robust and affordable medical coverage, including HMO and PPO plan options.
  • Employee Wellness Program promoting physical, mental, and financial well-being.
  • Dental and vision plans with multiple provider choices.
  • Paid time off, including accrual of up to three weeks of PTO, four paid floating holidays, and nine paid holidays.
  • CalPERS retirement pension program, automatic employer-paid retirement contributions, and a voluntary defined contribution plan.
  • Two flexible spending accounts for healthcare and dependent-care expenses.
  • Employer-paid term life and AD&D insurance.
  • Employer-paid disability insurance.
  • Employer-paid Employee Assistance Program.
  • Health Advocacy to help employees navigate medical care and benefits.
  • Voluntary supplemental benefits, including medical, legal, and identity-theft protection.
  • Online discount mall.
  • Tuition reimbursement.
  • Remote work contingent on business needs and company guidelines.
  • Opportunity to work for a mission-driven organization focused on its members and community.
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