Administrative Assistant IV

TJX•Framingham, MA

5d•Hybrid

About The Position

The Administrative Assistant IV provides administrative support to the SVP, Chief Merchandising Officer, and serves as a key partner to the Buying, Planning, and Merchandise Operations leadership teams. The role supports organizational effectiveness across the merchandising function by coordinating priorities, strategic initiatives, and cross-functional communications. This is a hybrid position requiring in-office collaboration aligned with the leadership team, typically Tuesday through Thursday. The role calls for exceptional organization, sound judgment, business acumen, and a proactive approach in a fast-paced retail environment. It involves building relationships across Merchandising, Operations, Finance, HR, Marketing, and other business functions, while handling confidential information professionally and discreetly.

Requirements

At least 5 years of administrative experience in a corporate environment.
Exceptional organizational, time management, and prioritization skills, including the ability to manage multiple competing priorities.
Advanced proficiency in Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams, and Word.
Strong written and verbal communication skills and a professional presence.
Ability to handle confidential information with discretion and sound judgment.
Proactive, solutions-oriented approach and interest in supporting a high-performing leadership team.
Willingness to learn, take direction, and contribute as a collaborative team player.
Strong relationship-building skills and ability to collaborate across teams and administrative networks.
Adaptable, resourceful, and comfortable navigating change in a fast-paced environment.

Responsibilities

Provide comprehensive administrative support to the Chief Merchandising Officer, including complex calendar management, travel arrangements, expense reporting, meeting coordination, and prioritization of competing business demands.
Act as a liaison between the CMO and cross-functional leadership teams to support communication, alignment, and follow-through on key initiatives.
Coordinate leadership meetings, off-sites, vendor and market travel, and team events, including agenda preparation, logistics, and follow-up action items.
Prepare, compile, and distribute business reports, presentations, and materials for leadership meetings.
Manage confidential information and sensitive business communications with integrity and discretion.
Prepare executive presentations, reports, meeting materials, and communications for senior leadership audiences.
Anticipate leadership needs and proactively identify solutions that improve efficiency.
Develop and maintain relationships across the organization and serve as a resource for business partners, leadership teams, and administrative counterparts.
Coordinate onboarding activities for new leaders and support organizational changes across merchandising, planning, and merchandise operations functions.