Administrative Asst IV - DRS

Texas Health & Human Services Commission•POLLOK, TX

3d•$3,410 - $4,837•Onsite

About The Position

The Administrative Assistant IV performs complex data-based work and moderate secretarial and clerical tasks, including typing, filing, scanning, and organizing documents. The position works under the general supervision of the Director of Residential Services at the Lufkin State Supported Living Center, which serves people with intellectual and developmental disabilities who may be medically fragile or have behavioral problems. Additional duties include reception, timekeeping, maintaining office inventory for the DRS office and Campus Coordinators, preparing training materials and rosters for DRS direct reports, and coordinating confidential information. The position generally works 8:00 a.m. to 5:00 p.m., Monday through Friday, with flexible hours, overtime, extended hours, and weekend or holiday work potentially required.

Requirements

High school degree or GED.
Two years of experience in duties comparable to those of an Administrative Assistant.
Valid Texas driver’s license and an eligible driving record under HHSC Fleet Management policy.
Working knowledge of business English, spelling, punctuation, grammar, arithmetic, and modern practices and procedures.
Knowledge of office-management principles.
Skill in word processing or shorthand to take and transcribe dictation using automated equipment and software.
Ability to type accurately at a speed consistent with work requirements.
Ability to apply departmental rules, regulations, procedures, or office-management principles to work problems; maintain complex and confidential records; prepare equipment to format forms and tables; and train other employees.
Dedication to public service and excellence in service delivery.
Ability to establish positive relationships with coworkers, communicate information effectively, and understand and carry out instructions.
Must be at least 18 years old.
Must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks, including CANRS, Nurse Aide, Medication Aide, Employee Misconduct, and the HHS List of Excluded Individuals/Entities (LEIE).
State Supported Living Center employees are subject to random drug testing.
Must be willing to work weekends and holidays; flexible hours, overtime, or extended hours may be required.

Nice To Haves

Associate’s degree or 60 semester hours in Business, Allied Health, or a related field.
Advanced computer skills and familiarity with LAN operations.
Competence with the Microsoft Office package.
Ability to create and design custom forms and reports in Excel.

Responsibilities

Attend work regularly and follow the assigned shift schedule; work rotating schedules, extended shifts, or overtime when required, and perform other duties as assigned.
Establish and maintain positive, supportive relationships with employees, individuals served, and individuals’ family members and friends.
Support accurate and timely written and verbal communication within and between departments and with residents’ families.
Type professional reports by their assigned deadlines.
File documents accurately and maintain and update staff files.
Perform the duties of other clerical staff in their absence.
Participate in career growth and development activities to enhance job performance.
Complete special assignments to the performance expectations specified by the Director of Residential Services.
Enter timekeeping accurately and ensure it is approved by the Director of Residential Services.
Maintain facility calendars for residents’ visits on and off campus and community outings.
Maintain and update assigned distribution lists.
Prepare Individual Support Plan packets, including consents, for delivery to guardians or LARs by specified deadlines.
Perform reception duties, maintain office inventory for the DRS office and Campus Coordinators, and prepare training materials and rosters for DRS direct reports.