Administrative Support (Equipment)

BRAD HALL COMPANIES•Mesa, AZ

1d•Onsite

About The Position

The Administrative Support role plays an important part in ensuring the efficient, accurate, and seamless operation of Senergy’s Equipment department. This position is responsible for providing administrative, operational, customer service, and sales support to the Equipment team while coordinating closely with sales, operations, service, invoicing, and customers.

Requirements

Strong computer skills and able to learn company systems and processes.
Strong verbal and written communication skills.
Ability to work proficiently in Microsoft Excel and Word.
Adheres to the company’s values and ethical expectations.
Able to effectively multitask with a strong attention to detail.
Able to obtain Company forklift certification.
Strong customer service skills.

Nice To Haves

One (1) year customer service experience desired
Minimum one (1) year of B2B experience
Trade or technical school (Certificate or diploma) in an applicable field.
Experience in transportation, lubricants, fuel, or a related industry

Responsibilities

Maintain accurate equipment records, documents, files, and reports.
Assist with preparing and organizing department paperwork.
Track open administrative items and follow up as needed.
Support department leadership and team members with scheduling, documentation, and communication.
Ensure equipment-related information is entered and updated accurately.
Track equipment inventory, assignments, returns, repairs, and availability.
Maintain records for tank monitoring equipment, including placements, installations, removals, and service updates.
Coordinate with the Equipment team, operations, and service personnel regarding equipment status.
Assist with equipment maintenance and repair documentation.
Help identify missing, incomplete, or outdated equipment records.
Assist customers and internal teams with equipment-related questions and requests.
Coordinate with sales and operations on customer equipment needs, loaned equipment, and service follow-up.
Support sales representatives with documentation for equipment placements, contracts, repairs, and maintenance.
Communicate equipment status, service updates, and documentation needs to the appropriate parties.
Help resolve customer service issues, missing paperwork, or equipment-related discrepancies.
Prepare and maintain loaned equipment contracts and related documentation.
Track required signatures, approvals, and supporting documents.
Review, organize, and submit delivery tickets and billing documents.
Coordinate with billing, sales, and operations to resolve missing or incomplete paperwork.
Maintain accurate records to support customer accounts, billing activity, and equipment documentation.