Administrative Support Coordinator - College of Liberal Arts Advancement

Cal Poly•San Luis, CA

4d•Onsite

About The Position

The role of University Advancement (UA) is to provide a seamless and coordinated program of outreach that fosters strong relationships with internal and external partners to enhance support for Cal Poly. UA works in close collaboration with Cal Poly stakeholders, garnering the support necessary to fulfill the University's mission and accomplish its strategic goals. UA has broad responsibilities - fundraising, communications/marketing, alumni relations, and government relations, and operates in a model that requires and encourages collaboration with partners across campus. Under the general supervision of the Assistant Dean of Advancement, the purpose of this position is to provide the clerical, technical, and administrative support functions for the Assistant Dean of Advancement, the Director of Advancement, and the CLA Communications Specialists for the activities and programs that support strategic fundraising objectives in the CLA. This individual will coordinate gift processing procedures and advancement expenditures.

Requirements

Demonstrated customer service experience requiring a high level of diplomacy and professionalism.
Ability to present a professional and pleasant demeanor on a consistent basis both in person and by telephone, with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills.
Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University, and the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
Ability to address a wide range of problems which requires interpreting policies and procedures and using ingenuity to put information together in new ways.
Ability to use reasoning and judgment to develop practical, thorough, and creative solutions.
Excellent organizational skills and time management skills with the ability to set own priorities and those of others as well to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
High school diploma or its equivalent.
Five years of general office support or technical experience. (Training at a vocational school or full-time college education may be substituted for two years of required experience on the basis of one year of college education for 6 months of experience).
Possession of a valid driver's license or the ability to obtain by date of hire.

Responsibilities

Provide clerical, technical, and administrative support functions for the Assistant Dean of Advancement, the Director of Advancement, and the CLA Communications Specialists.
Support activities and programs that align with strategic fundraising objectives in the CLA.
Coordinate gift processing procedures.
Coordinate advancement expenditures.