Academic Program Coordinator, College of the Liberal Arts

Penn State UniversityUniversity Park, IL
$38,300 - $55,500Hybrid

About The Position

Join the College of the Liberal Arts as an Academic Program Coordinator to provide key administrative support to the Department of Psychology undergraduate programs. The Academic Program Coordinator supports undergraduate academic operations, advising services, course scheduling, graduation certification, events, and data management, while ensuring compliance with University, College, and departmental policies and procedures.

Requirements

  • Outstanding attention to detail and accuracy
  • Driven to provide excellent customer service
  • Effective organizational and problem-solving skills, with the ability to manage multiple priorities simultaneously
  • Excellent communication (both verbal and written) and interpersonal skills
  • Ability to work both independently and in a team environment
  • General Equivalency Diploma (GED) or High School (HS)
  • 2+ years of relevant experience; or an equivalent combination of education and experience accepted
  • None Required Certifications

Nice To Haves

  • World Campus referenced above refers to the online campus of Penn State; LionPATH is Penn State’s student information system.
  • The Academic Program Coordinator will also regularly use Microsoft Office 365, Zoom, Workday, and Penn State’s iTwo (used for data access, analysis, and distribution).

Responsibilities

  • Coordinate undergraduate academic program operations including student records, registration changes, course scheduling, and classroom/exam logistics across University Park and World Campus.
  • Help resolve student, faculty, and staff inquiries; directing appointments; and resolving complex scheduling, registration, and graduation issues.
  • Partner with the advising team to manage course enrollment requirements, including prerequisites, exceptions, cancellations, and grade changes.
  • Administer graduation processes by verifying eligibility, maintaining graduation lists, processing substitutions/exemptions, and coordinating departmental commencement events.
  • Manage academic systems and operational infrastructure (e.g., LionPATH, 25Live, internal databases), supporting course scheduling, classroom assignments, course enrollment rules, and student data tracking for reporting and program review.
  • Support the administration of the departmental research subject pool and independent study processes, including approvals, tracking participation, and awarding credit.
  • Provide backup support for graduate program operations and assist with departmental website content and social media communications.

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Robust retirement plans
  • Substantial paid time off which includes holidays, vacation and sick time
  • 75% tuition discount, available to employees as well as eligible spouses and children
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