Administrative Support Coordinator

Empowering Pathways 365 • Upland, CA

16d • Onsite

About The Position

Empowering Pathways 365 (EP365) is a California 501(c)(3) nonprofit providing inclusive therapeutic recreation, adaptive sports, and wellness programming for individuals with intellectual and developmental disabilities across the Inland Empire. We are growing fast and looking for a warm, organized, and detail-oriented Administrative Support Coordinator to join our team. This is a great opportunity for someone who is eager to learn, ready to work, and passionate about making a difference in their community.

Requirements

• Friendly, approachable, and professional demeanor
• Strong attention to detail and follow-through
• Ability to manage multiple tasks and stay focused
• Willingness to ask questions and do the job right
• Basic comfort with Google Docs, email, and phones
• High school diploma or currently enrolled

Nice To Haves

• Bilingual in English and Spanish
• Experience working with individuals with disabilities
• Prior customer service or front desk experience
• Experience with nonprofit or community organizations

Responsibilities

• Greet families, participants, and visitors with warmth and professionalism
• Answer phones and respond to emails on behalf of EP365
• Support intake and enrollment workflows including collecting and organizing family paperwork
• Maintain accurate and organized physical and digital files and records
• Assist with scheduling, calendar management, and appointment reminders
• Complete assigned tasks accurately and on time, flagging questions before they become errors
• Support the leadership team with general administrative tasks as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED