Administrative Support Coordinator I
About The Position
This position serves as a primary point of contact for students, campus partners, and community stakeholders seeking Basic Needs support. The role involves coordinating front-desk operations, student communications, appointment scheduling, website content management, data tracking, program participation records, reporting, and general office support. The incumbent will maintain accurate records, coordinate administrative processes, prepare reports, track housing assistance activities, and assist with projects focused on food security, housing stability, and student success initiatives.
Requirements
- Fully functional knowledge of and skill in standard office procedures and practices
- Ability to understand and operate in a variety of organizational structures
- Completion of a high school program, technical/vocational program, or their equivalents
- Three years of related office work experience
Nice To Haves
- Experience supporting payroll processing, timesheet administration, student employment records, or related administrative functions
- Experience maintaining websites, updating web content, managing online forms, or supporting digital communication platforms
- Experience utilizing Microsoft Bookings and Outlook Calendars
- Experience working in higher education, student affairs, or student services within a university setting
- Experience working with students experiencing food insecurity, housing instability, financial hardship, or other barriers to student success
- Bilingual or multilingual communication skills
- Experience using Salesforce
- Training or experience in trauma-informed customer service and culturally responsive practices
Responsibilities
- Coordinating front-desk operations
- Managing student communications
- Scheduling appointments
- Maintaining website content
- Tracking data and program participation records
- Preparing reports
- Tracking housing assistance activities
- Assisting with projects related to food security, housing stability, and student success
Benefits
- Tuition fee waiver (if eligible)
- Sick leave
- Vacation
- Health insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
