Administrative Support Assistant

Veterans Health Administration•Seattle, WA

4d•Onsite

About The Position

The Administrative Support Assistant (ASA) manages the Mental Health Treatment Coordinator (MHTC) sub-program within the Primary Care Management Module (PCMM), a VistA application used to record facility- and panel-specific information and support national tracking, case finding, and comparisons. The role supports general management and program analysis for the MHTC program and other administrative functions in the Mental Health Service teams at VA Puget Sound Medical Center. The position supports the Outpatient Mental Health Clinic (OMHC), Seattle Division, by evaluating and monitoring administrative activities, recommending improvements, assisting clinical leads and supervisors, and communicating organizational updates and program changes. The incumbent also serves as the primary funds control clerk for the OMHC, Seattle.

Requirements

One year of specialized experience equivalent to at least the next lower grade, GS-05, in the normal line of progression.
Specialized experience examples include customer service; scheduling meetings; typing correspondence; maintaining databases and using various software programs; maintaining fund control points or budgets; and tracking and compiling data for reports.
U.S. citizenship is required.
Selective Service registration is required for males born after December 31, 1959.
Selected applicants must complete an online assessment and onboarding process and are subject to a background/security investigation.
Participation in the seasonal influenza vaccination program is required for VA Health Care Personnel.
A one-year probationary period is required.
There is no educational substitution at this grade level.

Responsibilities

Enter Mental Health Care information into the MHTC program in PCMM, enroll patients on Mental Health teams, and assign patients to appropriate providers.
Monitor and track the Mental Health Electronic Wait List (EWL).
Assign patients to Mental Health Treatment teams, remove discharged patients from the database, maintain accurate enrollment data, identify and correct database discrepancies, and discharge patients from multiple or inappropriate specialty and consult clinics.
Evaluate and monitor administrative activities for the Outpatient Mental Health Clinic (OMHC), Seattle Division, and recommend improvements.
Assist clinical leads and supervisors and keep them informed of organizational updates or program changes affecting their programs.
Serve as the primary funds control clerk for the OMHC, Seattle, managing fund control points used generally for clinical supplies and services.
Prepare, edit, and compile data for requests requiring administrative actions.
Identify problems and inefficiencies, estimate program requirements, and prepare reports, justifications, charts, and graphs using statistical and narrative data for management briefings and presentations.