Administrative Support Assistant

Court Services and Offender Supervision Agency for DC Headquarters•Washington, DC
•Onsite

About The Position

The Administrative Support Assistant is located in the Office of the Director, Court Services and Offender Supervision Agency for the District of Columbia. CSOSA provides community supervision for offenders on parole, probation, and supervised release in the District of Columbia. The position provides comprehensive administrative, technical, and operational support to program managers, staff, and multidisciplinary teams. Duties may vary based on the assigned area. The role supports efficient office operations by preparing and maintaining administrative materials, managing records and information systems, coordinating schedules and activities, assisting with administrative functions such as budgets and procurement, and supporting management initiatives and special projects. This is not a virtual or remote position; the employee must live within or be willing to relocate within a commutable distance of Washington, D.C.

Requirements

  • U.S. citizenship or nationality.
  • For applicable male applicants born after December 31, 1959, Selective Service registration.
  • Successful background security investigation, drug test, and favorable adjudication.
  • Must type at least 40 words per minute on a standard computer or laptop keyboard with no more than three errors.
  • For GS-07 qualification through experience: one year of specialized experience equivalent to GS-06, including routine administrative or clerical work; filing and record maintenance; office automation tools such as Word, Excel, and Outlook; data entry and routine tracking; customer service and routing communications; telephone, email, and instant messaging or live-chat support; budget assistance; support for management or program activities; following procedures with some independent decision-making; and maintaining a calendar for upper management or high-level executives.
  • Time-in-grade requirement for current or former federal employees who held a GS position in the preceding 52 weeks: 52 weeks at GS-06 or higher.
  • Applicants may qualify in lieu of the specialized-experience requirement with one full year of graduate-level education, or a bachelor's degree with Superior Academic Achievement, or an eligible combination of graduate education and experience.
  • Applicants using education to qualify must provide transcripts or other supporting documentation by the announcement closing date. Foreign education must be evaluated as specified in the announcement.
  • Must meet qualification requirements within 30 days after the announcement closing date and before placement.
  • Must live within or be willing to relocate within a commutable distance of Washington, D.C.

Responsibilities

  • Provide administrative and operational support to management and program staff.
  • Prepare, review, and maintain correspondence, reports, spreadsheets, presentations, and other documents using automated office systems.
  • Manage records, files, databases, and tracking systems; collect, verify, and maintain information for reporting, program operations, and decision-making.
  • Coordinate meetings, schedules, travel arrangements, and other administrative activities for managers and staff.
  • Serve as a liaison with internal and external stakeholders, respond to inquiries, and resolve routine administrative and procedural issues.
  • Assist with office or program budget, procurement, property, travel, time and attendance, and other administrative support activities under established policies and procedures.
  • Conduct research, compile information from multiple sources, and prepare reports, briefings, and recommendations for management initiatives and special projects.
  • Monitor action items, suspense dates, and workflow activities to ensure timely completion and compliance with organizational requirements.

Benefits

  • Federal employee benefits package; the employee and family may have access to a range of benefits. Specific benefits depend on position type and eligibility.
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