Administrative Support Assistant

Berkeley County Government•Live Oak, SC

10d

About The Position

This position performs basic administrative tasks and interacts courteously and effectively with fellow employees and citizens. It provides administrative support to a department and requires an understanding of the department’s complex processes, data, and/or operations. The role also assists the public with customer service and employees with clerical needs, and may attend meetings to record minutes. The work is regularly performed in a relatively safe, secure, and stable environment. The stated schedule is 37.5 hours per week, normally Monday through Friday from 6:00 a.m. to 3:30 p.m., with flexible hours when necessary. Scheduled hours, days, location, duties, and other details may change. Extra hours or different duties may be required during emergencies.

Requirements

High school diploma or equivalent.
Two years of related administrative experience.
Data Entry/Basic Skills score of 71.
Word score of 45 and Excel score of 40.
Knowledge of personal computers, including Word and Excel.
Clerical skills, including filing, customer service, math, data entry, and correct grammar usage.
Skill in using general office equipment.
Ability to accept payments.
Ability to manage inventory and property.
Ability to sit; use hands to handle, feel, finger, grasp, or operate objects, tools, or controls; reach with hands and arms; perform repetitive motion; and walk, talk, and hear.
Ability to occasionally lift and/or move up to 25 pounds.
Specific vision abilities including close, distance, color, peripheral, and depth perception, and ability to adjust focus.
A criminal background check will be completed for a selected applicant if a current check less than three years old is not on file.

Responsibilities

Perform administrative duties such as typing, scanning, creating and filing files, answering telephones, taking messages, copying, computer operation, and data entry and review.
Create and maintain associated documents and databases.
Arrange and coordinate meetings and special events.
Update the supervisor on critical issues and events.
Respond in detail to requests for information and review and update administrative procedures.
Prepare and file required metrics and regulatory reports.
Provide customer service to the public and clerical assistance to employees.
Take precise messages and ensure prompt delivery to appropriate staff.
Order, issue, and maintain office supplies.
Post, sort, and deliver mail.
Dispose of files as needed and retrieve and deliver records.
Attend various meetings and record minutes when required.
Receive, document, and distribute citizens’ requests for service.
Use maps to assign service requests to appropriate treatment zones.
Notify residents of scheduled activities in sensitive locations.
Perform other duties as assigned, including extra or different duties during emergency situations.