Administrative Support Assistant Senior

Bernalillo County•Albuquerque, NM

2d•$21 - $30

About The Position

The Administrative Support Assistant Senior performs complex administrative and technical support tasks for the assigned department or division. The role requires thorough knowledge of departmental and divisional policies, procedures, and applicable local, state, and federal regulations. The position coordinates administrative services for management and staff, supports timely and accurate completion and delivery of work products, responds to inquiries and information requests, and assists the public and external agencies with departmental programs, projects, and services. Duties may vary based on the needs and assignments of the department or division. The position works indoors in a temperature-controlled environment, with minimal supervision, and handles confidential and sensitive information.

Requirements

High school diploma or GED.
Four years of work experience in project administration, timekeeping, bookkeeping, security, law enforcement, or a related field; an equivalent combination of related education and/or experience may be considered.
Successful completion of a post-offer employment medical examination and background investigation.
Adherence to County safety guidelines.
Completion of FEMA training assigned to the position.
Possession of a valid New Mexico driver’s license by the date of hire and maintenance of a valid license while employed.
Completion of required supervisor training, if applicable.
For new hires at Bernalillo County Behavioral Health Services facilities, completion of caregiver criminal history screening is required; a disqualifying conviction may result in termination or disqualification from employment.

Responsibilities

Provide administrative, technical, and programmatic support for daily department or division operations, including accounting, budget administration, purchasing, and office management.
Evaluate office and interdepartmental procedures, recommend improvements, and implement approved changes.
Research, analyze, and compile information from internal and external sources, and present preliminary findings to supervisory or management staff.
Interpret and ensure compliance with applicable laws, codes, regulations, policies, and procedures.
Design, organize, and maintain records, files, and databases; verify data accuracy, research discrepancies, and follow record retention requirements.
Compose correspondence, reports, and other written documents independently.
Receive, process, and respond to public records requests, complaints, and inquiries; gather and organize information and ensure timely responses.
Communicate with internal and external staff and agencies to coordinate activities and exchange information.
Provide guidance to assigned staff and may supervise them.
Serve as liaison between the assigned department and other County service departments.
Respond to inquiries and telephone calls on behalf of the department, resolve routine issues, and provide information as delegated by the supervisor.
Handle sensitive and confidential documents, records, and decisions in compliance with confidentiality requirements.
Perform related duties as assigned.