Administrative Support Assistant Senior

Bernalillo County•Albuquerque, NM

23h•Onsite

About The Position

The Administrative Support Assistant Senior performs complex administrative and technical support tasks for the assigned department or division. The role requires thorough knowledge of departmental and divisional policies, procedures, and applicable local, state, and federal regulations. It coordinates administrative services for management and staff to ensure work products are completed and delivered accurately and on time, responds to inquiries and information requests, and assists the public and external agencies regarding departmental programs, projects, and services. Duties may vary depending on the needs of the assigned department or division, and related duties may be assigned. The position is located in the Risk Management Department at 415 Silver Ave SW. Duties are performed entirely indoors in a temperature-controlled environment, on level, dry surfaces that may be carpeted or tiled. Work is performed with minimal supervision and includes handling confidential and sensitive information.

Requirements

High school diploma or GED.
Four years of work experience in project administration, timekeeping, bookkeeping, security, law enforcement, or a related field; an equivalent combination of related education and/or experience may be considered.
Possess a valid New Mexico driver’s license by the date of hire and maintain a valid license while employed.
Successfully complete a post-offer employment medical examination and background investigation.

Responsibilities

Provide administrative, technical, and programmatic support for daily department or division operations, including accounting, budget administration, purchasing, and office management.
Evaluate office and interdepartmental procedures, recommend improvements, and implement approved changes to improve efficiency and effectiveness.
Research, analyze, and compile information from internal and external sources, and present preliminary findings to supervisory or management staff.
Interpret and ensure compliance with applicable laws, codes, regulations, policies, and procedures related to assigned responsibilities.
Design, organize, and maintain records, files, and databases; verify data accuracy, research discrepancies, and comply with record retention requirements.
Independently compose correspondence, reports, and other written documents.
Receive, process, and respond to public records requests, complaints, and inquiries; gather and organize information and ensure timely responses.
Communicate with internal and external staff and agencies to coordinate activities and exchange information.
May supervise or provide guidance to assigned staff.
Serve as a liaison between the assigned department and other County service departments.
Respond to department inquiries and telephone calls, resolve routine issues, and provide information as delegated by the supervisor.
Handle sensitive and confidential documents, records, and decisions in compliance with confidentiality requirements.
Complete assigned FEMA training and adhere to County safety guidelines.
Complete required supervisor training, if applicable.