Administrative Support Assistant 1

State of Iowa • Des Moines - 50310 - Polk County, IA

2d • Onsite

About The Position

The Iowa Department of Health and Human Services (HHS), Division of Community Access, Bureau of Eligibility Determinations is seeking an Administrative Support Assistant 1 to join their team. This role provides essential clerical and customer service support in their Polk County office, Monday – Friday from 8 am – 4:30 pm. This is an in-office position.

Requirements

• Strong organizational skills and attention to detail.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Word, Excel, Outlook, and navigating Windows.
• Dependable attendance and commitment to confidentiality.
• Occasional travel to assist other offices.
• Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.

Nice To Haves

• Additional languages spoken.

Responsibilities

• Handle important documents: scanning, indexing, uploading, and distributing mail and correspondence.
• Provide friendly, professional assistance to customers and staff—both in person and over the phone.
• Enter and update information in a variety of computer systems.
• Stay informed on policies and procedures through training and meetings.
• Support team members as a backup when needed.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off (vacation, sick leave, paid holidays)
• Retirement plans (IPERS, Retirement Investors Club)
• Flexible Spending Accounts (medical and dependent care)
• Life insurance
• Long-term disability insurance
• Employee Assistance Program
• Employee Discount Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed