Administrative Support 1

The Florida Bar • Tallahassee, FL

3h • $0 - $32,167 • Onsite

About The Position

Provides administrative and clerical assistance to assigned programs in the LSE Department. This role involves responding to inquiries, providing administrative support to programs and administrators, processing applications, managing mail, entering data, and offering backup support for receptionists. The position requires knowledge of professional office procedures, administrative principles, and Adobe Acrobat, along with skills in MS Word, MS Excel, Lotus Notes or similar databases, professional telephone etiquette, and AS400 or similar databases. Abilities include planning, report preparation, record maintenance, ADA compliant document creation, problem-solving, policy interpretation, organization, attention to detail, initiative, managing difficult situations, effective communication, working under pressure, service-oriented attitude, multitasking, learning bar rules, and performing physical tasks such as lifting and sitting for extended periods.

Requirements

• High School Diploma (or its equivalency).
• One (1) year administrative experience.
• Professional office procedures and practices
• Administrative principles and procedures
• Adobe Acrobat
• MS Word
• MS Excel
• Lotus Notes or similar databases
• Professional telephone etiquette
• AS400 or similar database
• Plan and assist in the coordination of tasks
• Prepare reports and maintain records
• Create ADA compliant forms and documents using Adobe
• Think logically and effectively problem solve
• Interpret TFB policies and procedures
• Organize and prioritize work
• Pay attention to detail
• Demonstrate initiative in group projects and individual settings
• Tactfully manage difficult member situations
• Communicate effectively and professionally, both verbally and in writing
• Operate well under pressure and in a team atmosphere
• Consistently provide an excellent service oriented attitude
• Coordinate and multi-task
• Learn The Rules Regulating The Florida Bar

Responsibilities

• Responds to inquiries via telephone, emails, and letters regarding departmental programs including the Continuing Legal Education Requirement (CLER), the Basic Skills Course Requirement (BSCR), and Board Certification; communicates information concerning membership options with reliance upon the Rules Regulating The Florida Bar, and communicates information with reliance upon BLSE policies.
• Provides administrative assistance and support to assigned departmental programs and administrators including, but not limited to: CLER, BSCR, and the Board Certification Programs.
• Processes and prepares initial and recertification application files for the board certification programs.
• Retrieves, delivers, and distributes all incoming mail.
• Enters computer data on credit hour assignments and member compliance with CLER and BSCR; processes individual credit requests.
• Provides backup for departmental and Bar receptionists and must be logged into phone queue throughout the day.
• Performs other duties as assigned.

Benefits

• Excellent benefits package including employer paid pension contribution
• Employees of The Florida Bar are eligible to apply for the Public Service Loan Forgiveness Program (PSLF).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED