Administrative Supervisor - Palisades Kids Mountain Sports School

Alterra • Olympic Valley, CA

1d • $24 - $36 • Onsite

About The Position

Responsible for the overall administration of the department(s) to assure excellent internal and external guest service. Administrative duties include coordination of onboarding and offboarding processes, payroll management in Workday, Kronos and Flaik, instructor profile set-up and maintenance within all systems, support to supervisors and managers on daily operations, and more. Applicants must be at least 18 years of age.

Requirements

• Applicants must be at least 18 years of age.
• Excellent organization skills
• Excellent people skills
• Excellent communication skills
• Works well in a team environment.
• Attention to detail.
• High level Microsoft Office skills: Excel, Outlook, Word, Publisher, Power Point, etc
• Willing to learn multiple programs such as: RTP, Flaik, Workday, Kronos, etc
• High School Diploma or GED required
• Past Administrative experience required
• Guest service experience required.
• Microsoft Office skills required.

Nice To Haves

• college degree preferred
• payroll experience preferred

Responsibilities

• Responsible for the overall payroll accuracy of the department; including initial instructor set-up in different systems, management of missed or inaccurate punches, tracking of instructor’s activities, incentives and training hours, retro pay, etc.
• Support Managers with hiring, training, performance, and review process, while remaining current with Human Resources, Payroll and Health & Safety best practices and processing deadlines.
• Provide quality service in a friendly, responsive, and positive manner to instructors, managers, and guests.
• Runs daily, weekly, monthly, and annual business reports to assist management.
• Assists new staff with understanding of benefits, job requirements, pay, employee housing, and policies and procedures. Facilitates resolution of any disputes with HR and Payroll.
• Prepare and submit expense reports for instructor certification reimbursement and other expense.
• Perform daily Mountain Sports School sales through RTP POS when needed. Provide high quality guest service, handle customer complaints, and ensure accurate sales.
• Assist with administration of multi-day programs and specialty camps.
• Assist the Mountain Sports School Director and Management as necessary in a variety of duties including but not limited to: guest reservations, private reservations, outdoor operations, indoor operations, lesson organization, shoveling, cleaning facilities, rental shop sales, etc
• Provides support and assistance to other administrative staff. Is a source of knowledge and expertise.

Benefits

• Free skiing + riding privileges to 17 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
• Healthcare options for both Seasonal & Year-Round employees
• Generous discounts on outdoor gear, apparel, etc.
• 401(k) plan with generous company match
• Free and discounted lift tickets
• 25%-50% discount at Food & Beverage locations at Palisades & Alpine
• 40% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more!
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED