Administrative Supervisor

Orlando Health•Orlando, FL

11h•Onsite

About The Position

The Administrative Supervisor at Orlando Health Winnie Palmer Hospital for Women & Babies facilitates timely and safe patient flow and provides off-shift management and operational oversight of the acute care hospital setting. The role ensures the provision of safe, quality patient care. The position is within Nursing Administration and has a varying shift listed as VFT. The supervisor serves as a clinical and leadership resource across nursing units and allied health departments, coordinates patient placement and transfers, oversees staffing resources, responds to emergencies and concerns, and supports team members through education, coaching, and mentoring. The role also manages specified human-resource functions, supports crisis response, and serves as Incident Commander for HICS events until the hospital administrator arrives.

Requirements

Graduate of an accredited school of nursing.
Current professional license as a registered nurse in the State of Florida.
National certification in a specialty area required within two years.
Maintain current BLS certification; ACLS, PALS, NALS, or TNCC is required as determined by specialty area.
At least 2 years of experience as a registered nurse in an acute-care setting.
Proficient oral, written, and interpersonal communication skills.

Nice To Haves

Bachelor of Science in Nursing preferred.

Responsibilities

Serve as a clinical resource for nursing units and allied health departments, providing problem-solving support during the assigned shift.
Ensure safe, timely patient flow throughout the facility and coordinate intrasystem transfers.
Participate in clinical observation and patient assessment as needed to determine appropriate level of care and placement.
Oversee staffing resources in coordination with department leadership and the corporate staffing office.
Maintain a visible, collegial leadership presence throughout the facility and shift.
Serve as a first responder for emergency code events and house alerts.
Document patient census, events, and flow outcomes each shift; operate databases, bed-management programs, and the electronic health record.
Provide leadership guidance on Orlando Health policies, procedures, legal and risk issues, and compliance with regulatory standards and accrediting agencies.
Respond to and resolve concerns from team members, patients, family members, and providers, and follow up with appropriate individuals.
Provide support, education, coaching, and mentoring to team members.
Assist personnel and families following a patient's death, including facilitating autopsy arrangements, organ or tissue donation, and verification of referrals to the Medical Examiner.
Serve as the central intake for patient matters involving the Americans with Disabilities Act, language, or cultural issues, and facilitate assistance within the facility.
Manage human-resource functions, including interviewing, onboarding, evaluating personnel, reinforcing care and conduct expectations, and issuing corrective actions.
Provide crisis-management support and coordinate follow-up actions with the Administrator-on-Call.
Serve as Incident Commander for HICS events until the hospital administrator arrives.
Maintain reasonably regular and punctual attendance consistent with applicable policies and laws, and comply with Orlando Health policies and procedures.
Communicate effectively and build collaborative relationships, engage staff in decision-making, resolve conflicts, promote patient-centered behavior, value diversity, and represent the organization in community relationships.
Apply knowledge of nursing practice, patient-care policies, standards, evidence-based practice, patient and team-member safety, performance improvement, and risk management.
Use leadership, systems thinking, and change-management skills in problem solving and decision making.
Model professional accountability, uphold ethical and corporate compliance standards, and involve team members in decisions affecting their practice.
Promote a healthful work environment and compliance with human-resource legal and regulatory requirements; appropriately manage supplies, materials, and staffing resources; use technology and databases to support clinical, safety, and fiscal performance.