Administrative Supervisor

State of North Carolina•Wake County, NC

6d•Onsite

About The Position

The Administrative Supervisor works in the Support Services, Business Operations section of the North Carolina Department of Adult Correction. The position leads six Administrative Specialists supporting accounts payable, procurement, e-billing, p-card reconciliations, and internal logistics. The supervisor provides daily direction and ensures the team meets service goals and deadlines while maintaining accuracy, efficiency, and quality. The role oversees purchase orders and requisitions, credit card reconciliation, invoice payments, procurement and inventory processes, and electronic billing and payments. Transactions must be accurately processed and assigned to the appropriate project and budget codes in compliance with internal policies. This is a full-time, 40-hour-per-week position based at Business Operations, 2020 Yonkers Road, Raleigh, North Carolina. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.; some weekend work may be required. The position is not eligible for hybrid or remote work.

Requirements

High school diploma or GED and four years of progressively responsible administrative or office management experience, including one year as a lead worker; or an equivalent combination of education and experience.
Complete the state application, including education history, full work experience details, and applicable certificates and licenses; resumes are not accepted in lieu of the application.

Nice To Haves

Demonstrated experience in at least three of the following: creating and tracking purchase orders, reconciling funds, paying invoices, researching or auditing complex data to resolve customer inquiries, and processing travel reimbursements.
Customer service and dispute resolution experience.
Intermediate proficiency with Microsoft Office Suite, including Excel, Word, and Outlook.
Strong familiarity with financial management systems and procurement software.
Direct supervisory experience over a team of three or more employees.

Responsibilities

Lead, guide, and direct a team of six Administrative Specialists, ensuring service goals and deadlines are met and administrative work is accurate and efficient.
Oversee accounts payable, including purchase orders and requisitions, credit card transaction reconciliation, and timely, accurate invoice payments through the organization's financial systems.
Ensure payments are properly aligned with project and budget codes.
Oversee procurement and inventory processes, including entering requisitions, tracking purchase orders, complying with procurement policies, and ensuring timely vendor and contractor payments.
Oversee the e-billing team in verifying, processing, and reconciling electronic payments and allocating them to the correct projects and budget codes.