Administrative Specialist - Home Health - Full Time

VitalCaring Group • Missouri City, TX

1d

About The Position

The Administrative Specialist provides clerical and administrative support to a home health branch in alignment with VitalCaring’s values of being trustworthy, capable, compassionate, proactive, and called. The role supports branch operations, communicates with patients, families, team members, healthcare professionals, physicians, and community agencies, and helps present a positive image of the agency. The position requires maintaining confidentiality and providing excellent customer service with a can-do, willing attitude.

The specialist handles communications and documents, coordinates supplies and services with vendors, processes mail and vendor invoices, and provides equipment, computer, and data-entry support. The role also assists with electronic medical record uploads and order follow-up as directed by the branch director, updates emergency preparedness materials, and performs assigned company car inspections. The specialist participates in agency in-service training and personal and professional development, and performs other duties as assigned.

Requirements

• One year of general office experience; home health or healthcare experience is preferred.
• High school graduate.
• At least 18 years of age.
• Reliable transportation.

Nice To Haves

• Experience in home health or healthcare.

Responsibilities

• Assist with communications, including managing the phone system, generating memos, managing documents, and disseminating appropriate messages.
• Serve as a primary contact for obtaining supplies and services from vendors, including biohazard waste, shredding, record storage, office supplies, and printed materials, as directed.
• Process incoming and outgoing mail, including vendor invoices.
• Perform monthly company car inspections, as assigned.
• Update the emergency preparedness notebook in a timely manner for access by on-call staff, as directed.
• Provide excellent customer service and a can-do, willing attitude.
• Provide equipment and computer support and perform data entry as needed.
• Assist with uploading documents into the electronic medical record, as directed by the branch director.
• Assist with order follow-up, as directed by the branch director.
• Promote the agency’s philosophy and mission by presenting a positive image to patients and families, physicians, and community agencies.
• Communicate effectively with patients and families, team members, and other healthcare professionals while maintaining confidentiality.
• Interact with team members in a positive and professional manner.
• Maintain contact and communication with other agency personnel.
• Participate in agency-sponsored in-service training.
• Participate in personal and professional growth and development.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED