About The Position

The Administrative Specialist provides clerical and administrative support to a VitalCaring branch in keeping with the organization’s values of being trustworthy, capable, compassionate, proactive, and called. The role supports communication, office operations, customer service, data entry, equipment and computer needs, and document handling. It also helps promote the agency’s mission through positive interactions with patients, families, physicians, community agencies, team members, and other healthcare professionals, while maintaining confidentiality.

Requirements

  • One year of general office experience; experience in home health or healthcare is preferred.
  • High school graduate.
  • At least 18 years of age.
  • Reliable transportation.

Nice To Haves

  • Experience in home health or healthcare.

Responsibilities

  • Assist with communications, including managing the phone system, generating memos, managing documents, and disseminating appropriate messages.
  • Serve as the primary contact for obtaining supplies from vendors, such as biohazard waste, shredding, record storage, office supplies, and printed materials, as directed.
  • Process incoming and outgoing mail, including vendor invoices.
  • Perform monthly company car inspections when assigned.
  • Update the emergency preparedness notebook in a timely manner for access by on-call staff, as directed.
  • Provide excellent customer service with a can-do, willing attitude.
  • Provide equipment and computer support and perform data entry as needed.
  • Assist with uploading documents into the electronic medical record, as directed by the branch director.
  • Assist with order follow-up, as directed by the branch director.
  • Promote the agency philosophy and mission by presenting a positive image to patients, families, physicians, and community agencies.
  • Communicate effectively with patients and families, team members, and other healthcare professionals, and maintain confidentiality.
  • Interact with team members positively and professionally.
  • Maintain contact and communication with other agency personnel.
  • Participate in agency-sponsored in-service training.
  • Participate in personal and professional growth and development.
  • Perform other duties as assigned.
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