Administrative Specialist - Home Health - Full Time

VitalCaring Group•Missouri City, TX

About The Position

At VitalCaring, team members transform lives and foster hope through genuine caring. The Administrative Specialist provides clerical and administrative support to the branch in keeping with the company’s values of being trustworthy, capable, compassionate, proactive, and called. The role helps bring a culture of caring to every encounter with patients, families, physicians, community agencies, and colleagues. The position supports branch communications, document management, vendor supply coordination, mail and invoice processing, equipment and computer support, data entry, electronic medical record document uploads, and order follow-up. It also includes assigned monthly company car inspections and timely updates to the emergency preparedness notebook for on-call staff. The specialist provides professional customer service, communicates effectively while maintaining confidentiality, and participates in agency training and personal and professional development.

Requirements

  • One year of general office experience; home health or healthcare experience is preferred.
  • High school graduate.
  • At least 18 years of age.
  • Reliable transportation.

Nice To Haves

  • Experience in home health or healthcare.

Responsibilities

  • Assist with communications, including managing the phone system, generating memos, managing documents, and disseminating appropriate messages.
  • Serve as the primary contact for obtaining supplies from vendors, including biohazard waste services, shredding, record storage, office supplies, and printed materials, as directed.
  • Process incoming and outgoing mail, including vendor invoices.
  • Perform monthly company car inspections, as assigned.
  • Update the emergency preparedness notebook in a timely manner for access by on-call staff members, as directed.
  • Provide excellent customer service with a can-do, willing attitude.
  • Provide equipment and computer support and perform data entry as needed.
  • Assist with uploading documents into the electronic medical record, as directed by the branch director.
  • Assist with order follow-up, as directed by the branch director.
  • Promote the agency philosophy and mission by presenting a positive image to patients, families, physicians, and community agencies.
  • Communicate effectively with patients, families, team members, and other healthcare professionals while maintaining confidentiality.
  • Interact with team members in a positive and professional manner.
  • Maintain contact and communication with other agency personnel.
  • Participate in agency-sponsored in-service training.
  • Participate in personal and professional growth and development.
  • Perform other duties as assigned.
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