About The Position

At VitalCaring, team members transform lives and foster hope through genuine caring. The Administrative Specialist provides clerical and administrative support to the branch in alignment with the company’s values of being trustworthy, capable, compassionate, proactive, and called. The role supports branch communications and operations, provides customer service, and helps maintain a positive image with patients, families, physicians, and community agencies. It also requires effective, confidential communication with patients, families, team members, and other healthcare professionals.

Requirements

  • One year of general office experience, preferably in home health or healthcare.
  • High school graduate and at least 18 years of age.
  • Reliable transportation.

Responsibilities

  • Assist with communications, including managing the phone system, generating memos, managing documents, and disseminating appropriate messages.
  • Serve as the primary contact for obtaining supplies from vendors, such as biohazard waste, shredding, record storage, office supplies, and printed materials, as directed.
  • Process incoming and outgoing mail, including vendor invoices.
  • Perform monthly company car inspections, as assigned.
  • Update the emergency preparedness notebook in a timely manner for access by on-call staff, as directed.
  • Provide excellent customer service with a willing, can-do attitude.
  • Provide equipment and computer support, as well as data entry, as needed.
  • Assist with uploading documents into the electronic medical record, as directed by the branch director.
  • Assist with order follow-up, as directed by the branch director.
  • Promote the agency’s philosophy and mission by presenting a positive image to patients, families, physicians, and community agencies.
  • Communicate effectively with patients, families, team members, and other healthcare professionals while maintaining confidentiality.
  • Interact with team members in a positive and professional manner.
  • Maintain contact and communication with other agency personnel.
  • Participate in agency-sponsored in-service training.
  • Participate in personal and professional growth and development.
  • Perform other duties as assigned.
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